The Accounting Manager serves as the primary operational accounting authority and supervisor for a portfolio of U.S.-based clients, delivering financial oversight within an outsourced environment. This role is responsible for the accuracy of client financial reporting, execution of internal controls, and daily management of accounting workflows.
Acting as a collaborator to internal U.S. client leads, the Accounting Manager reviews financial data, implements process efficiencies, and trains the accounting team to meet client expectations.
Position Responsibilities:
Close Cycle Execution & Workflow Management
Fully Reconciled Financial Delivery: Oversees the preparation, performs a meticulous review, and ensures a timely delivery of monthly, quarterly, and annual financial statements, including consolidated, multi-entity, and multi-department reporting, in compliance with US GAAP or accrual accounting standards.
Close Workbook Ownership: Enforces a workflow where all baseline team production is thoroughly taught, detail-reviewed, and validated by the manager. Delivers a completely reconciled, finalized close package to U.S. client leads that requires only a high-level, 15-to-30-minute final review.
Transactional Oversight: Supervises daily core accounting functions executed by the team, including general ledger maintenance, accounts payable, accounts receivable, and billing cycles.
Data Integrity: Manages chart of accounts structures, accounting treatments, and system configurations; resolves processing errors and manages systemic troubleshooting.
Agile Optimization: Owns the authority to implement localized workflow adjustments and daily automation to drive team efficiency; collaborates with senior leadership for input on major platform changes or large process redesigns.
Team Leadership & Technical Training
Primary Technical Resource: Serves as the definitive technical accounting authority for the immediate team; commits to ongoing learning of US GAAP and tech tools to actively teach, mentor, and upskill team members.
Accountability & Feedback: Sets clear performance expectations, monitors staff resource allocation, and provides regular performance coaching to maintain delivery standards.
Capacity Alignment: Partners with internal U.S. client leads to manage project progression, staffing capacity, and team performance metrics.
Compliance, Portfolio & Advisory Support
Controls & Compliance: Implements internal control frameworks, reviews control effectiveness, executes remediation plans, and manages the year-end U.S. 1099 compliance and filing process.
Financial Summaries: Translates complex financial results into clear narratives highlighting cash flow trends and working capital metrics to advise internal U.S. client leads and client stakeholders.
Scope & Retention Management: Aligns baseline financial infrastructure to support growing client businesses; tracks deliverables against contractual commitments to identify scope creep and protect client retention.
Responsibilities
- Education: Bachelor’s degree in Accounting required; CPA, CMA, or CGMA preferred.
- Experience: 5–7+ years of progressive accounting experience, ideally within a shared services, BPO, or outsourced client accounting services (CAS) environment catering to U.S. clients.
- Industry Focus: Experience handling accounting for e-commerce, digital retail, or inventory-based businesses preferred; hands-on experience with Shopify and A2X is highly desirable.
- Leadership: Experience managing accounting operations and team performance at an Accounting Supervisor or Manager level.
- Technical Knowledge: Strong knowledge of US GAAP, including foundational revenue recognition and multi-entity environments.
- Systems Proficiency: Advanced proficiency in financial systems (e.g., QBO, Xero, NetSuite, AI-native finance tools) and financial reporting applications.
- Communication: Professional English communication skills, with the ability to collaborate with internal U.S. client leads and stakeholders.
- On-time completion of close cycles and submission of fully reconciled financial packages.
- Reduction of U.S. client lead review time to under 30 minutes due to the accuracy of submitted work.
- Team performance metrics, including technical proficiency, error reduction, and staff retention.
- Client retention and adherence to defined service level expectations.
- Successful implementation of localized automation and process efficiencies.
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