The Accounts Receivable Specialist provides accounts receivable support through monitoring all aspects of the collection of outstanding debts owed to the company. The AR Specialist will check missing and unresolved payment issues, monitor overdue accounts, and prepare statements and will have both a day -to -day and ongoing impact on financial transactions, keeping billing accounts on track, on time, and on good terms with our valued customers. This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization.
Essential Functions
To perform this job successfully, an individual must be able to complete each essential function (job duty/requirement) satisfactorily.
Perform day to day processing of financial transactions to ensure that the Company’s finances are maintained in an effective, up to date and accurate manner
Research in Great Plains and/or customer portals to understand details behind billing transactions
Create AR aging and metrics reports
Work with billers, account managers, and operations team to fix invoice issues
Checking missing and unresolved payment issues
Stratify collection activities to maximize cash receipts
Investigate payments which are unidentified, lost, or not accepted at the point of payment
Respond to trends on cash which are unapplied
Contact customers regarding overdue accounts and determine reasons for non -payment
Collaborate with AR Manager to maintain collection goals and general A/R performance levels
Post and reconcile customer payments to general ledgers
Maintain accurate records about the customer payment status
Maintain documentation for compliance reporting and audits
Other Functions
Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit
Requirements
Job Requirements
Associate Degree or equivalent combination of education and experience required
3 -5 years experience as an AR analyst recommended
Knowledge of HVAC/R industry preferred, but not required
Great Plains knowledge a plus
Knowledge of basic accounting procedures
Proven ability to manage multiple projects at a time while paying strict attention to detail
Strong customer service background
Proficiency with commonly used accounting ERP Systems
Advanced experience in Excel
Adaptability and strong problem -solving skills
Ability to build rapport and collaborate with others within the company and externally
Self -motivated and able to thrive in a results -driven environment
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