Area Manager

JOB DESCRIPTION / 5 MAJOR FUNCTION:

1. Sale - Designs sales building initiatives in the retail trade area (RTA) or
   community covering all products and applicable channels; Oversees the
   implementation of Marketing & channel initiatives at the
   restaurants; Decides on the product mix and checks alignment with the
   system strategy; Monitor new product sales and provides support to
   restaurants for successful new product roll out; Consolidates, analyzes
   and recommends new product process issues to the Operations Manager;
   Provides leadership for achieving goals with new product or program
   rollouts; Conduct competitor check in the area, process the information
   and provides recommendations to support sales growth and market share
   dominance of existing restaurants; submits feedback and analyses to
   Operations Manager

2. Customer – Audits FSC
   of restaurants and develop action plans with RMs for identified
   deviations; Consolidates and endorses systemic issues on customer
   experience to the Operations Managers; Analyzes customer complaint
   trends and develops action plans to mitigate issues

3. People – Assures adequate Team Member staffing, onboarding and training;
   Assures sufficient Management staffing per restaurant; Facilitates
   positive and professional relationship between RMs and the management
   team; Facilitates employee issue resolution; Recognizes and motivates
   RMs and management staff

4. Profit –
   Provide guidance to RGMs in controlling cost; Audits restaurants to
   check on compliance to cost-control standards, and assist the RMs in
   formulating their action plans for identified deviations; Determines
   applicability of best practices gathered from the RMs for possible
   area-wideimplementation

5. OTHERS -
   Facilitates business planning and maintains a plan for each area;
   Provides leadership for responses to in-store emergencies or crises;
   Maintains focus among RGMs on achieving Operations KPIs; Facilitates use
   of operations data (e.g. Txtpress, daily management reports, BOM
   Report) to evaluate performance, facilitate problem solving and
   prioritize improvement needs. Highly visible in restaurants. Monitors
   and supports day to day operations; Conducts operational evaluations and
   facilitates use of results by RGMs to guide improvement; Is a
   Coach/Leader to RGMs in the Area; Provides leadership for achievement of
   goals for new store openings; Serves as a direct source of company
   information for the restaurants; Ensures that all facilities and
   equipment are properly maintained and serviced

TOP 5 COMPETENCIES NEEDED

1. Customer Orientation

2. Effective Communication

3. Empowering others

4. Managing Performance

5. Total work system

EDUCATIONAL ATTAINMENT

• College Graduate of Any Degree

• College Graduate of Hotel and Restaurant Management, Business Management, Marketing or any business-related course

PERSONALITY DOMINANCE

• Analytical & Deep Thinker

WORK EXPERIENCE

• 4-5 Years of Managerial Experience in Food Industry

Other Qualifications needed:

1. Technical skills - Technical Knowledge; Functional Knowledge; Business Knowledge

2. Personal Attributes - Analytical And Decision Making Skills; Leadership Skills; Planning
   & Organizing Skills; Training & Development Skills; Adaptation
   Skills

3. Interpersonal Skills - Communication Skills; Human Relations Skills; Managing Conflict and Confrontation

• Flexible hours available
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 23 June 2024
• Expected salary: ₱25,000 - ₱40,000 per month