Assistant Training Operations Coordinator

The Assistant Training Operations Coordinator plays a vital role in supporting the execution and maintenance of onboarding and learning programs. This position ensures smooth operational workflows, accurate data management, and timely communication with new hires and stakeholders. The ideal candidate is detail-oriented, proactive, and comfortable working with learning management systems and collaborative tools.

Key Responsibilities

• Schedule End-of-Week 1 Check-in meetings for onboarding
  

• Reset certification tracking for users who have successfully completed a follow-up Certification 1:1 session
  

• Download and archive daily User Progress Reports (Lessons, Learning Paths, Training Events) to SharePoint
  

• Process ad hoc training enrollment requests
  

• Monitor the Learning & Development inbox for urgent inquiries, categorize emails, and maintain response tracking via SharePoint
  

• Sort calendar invites into designated folders
  

• Flag and track emails requiring follow-up
  

• Export, prepare, and back up email/event audience lists for training communications
  

• Provide support for Learning & Development Coordination and Learning Systems as assigned
  

Requirements

• Strong organizational and time management skills
  

• Experience with learning management systems
  

• Excellent written and verbal communication skills
  

• Ability to manage multiple tasks and prioritize effectively
  

• Proficiency in Microsoft 365 Suite (SharePoint, Outlook, Excel, Word)
  

• Expertise in onboarding & learning systems​