Associate III, PreSales Technical Solutions (Server Quote Desk)

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Position Summary:

• Typical pre-sales activities include gaining understanding of customer's business and analysis of customer's system and product needs.
• Provides primarily pre-sales technical support for the development and implementation of complex products/applications/solutions

What you bring to the role:

• Seasoned individual contributor.
• Works under limited supervision for routine situations.
• Provides assistance and training to lower-level employees.
• Problems typically are not routine and require analysis to understand.
• Makes minor adjustments to working methods.
• Explains practices, procedures and policies to reach agreement with others outside of the job area.
• Provides administrative or technical support at a senior level.
• Proficient in the various competencies relevant to their job.
• May act as a lead or mentor to more junior technical or administrative support personnel.
• Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
• Generally, works independently within established procedures associated with the specific job function.
• Normally receives little instruction on daily work.
• Determines methods and procedures on new assignments.
• May be informal team leader.

Qualifications:

• Two year college degree or equivalent experience and minimum 3 year experience in functional area.
• OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level.
• Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.

#LI-Hybrid