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Associate Implementation Consultant

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Job Description - Associate Implementation Consultant

About this job opportunity
 

Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting

The Associate Implementation Consultant's role is to support project teams in the implementation of new clients onto the CloudPay platform. As part of CloudPay’s payroll implementation team, the Implementation Consultant will work closely with Project Managers and Payroll Subject Matter Experts/In Country Providers and work collaboratively with CloudPay global payroll operations teams.

Main responsibilities

  • The Associate Implementation Consultant will work closely with Project Managers and will be responsible for performing requirements analysis, payroll system configuration and testing

  • This is a high visibility client-facing role which requires acting as the client’s main point of contact for payroll-specific queries arising at any point of time during the implementation life cycle

  • Understanding of payroll is a must to be able to review and validate client’s payroll details for completeness

  • Quality of information provided as well as to perform gap analysis between the client’s current payroll and CloudPay’s payroll platform

  • Ensuring the payroll review processes are followed and parallels and handover documents are signed off

  • Ensures that testing of development work is thorough and is signed off by clients

  • Transitioning newly implemented projects to the Regional Operations team by documenting the payroll set up specific to each implementation and shadowing the Operations team during the project stabilization period

This role follows a full onsite compressed work week arrangement: Monday to Thursday or Tuesday to Friday, 1PM to 12MN.

Experience needed for this role

  • Proven experience in payroll processing or HRIS implementation

  • Strong interpersonal skills with the ability to articulate and document client requirements as this role would frequently act as the conduit between client user groups and IT Engineering (development & testing) teams

  • Experience in the implementation of payroll and/or HR solutions

  • Knowledge of how a business operates and achieves profitability

  • Knowledge of different international payrolls and statutory requirements

  • High degree of competence with MS Office suite of software

  • Experience with different payroll platforms in the setup phase and operating phase of payrolls, especially Sage, Meta4, Highline, Oracle, SAP

  • Experience working with cross-functional teams on a variety of projects including new business, process development, partner and vendor management.

  • Experience in preparing and delivering presentations to all levels of business stakeholders

  • Achieving results through 3rd parties and vendor / partner management skills

  • Cooperating with multiple agencies who are not under the job holder’s direct control

About you and Our core values

  • Taking ownership, working with integrity and respect

  • Being a team player is key to our culture

  • Solution and customer focused

  • Great initiative with the goal for excellence in achieving results

  • Dedicated to developing and always looking for continuous improvements

  • Be creative, be committed, be engaged and enjoy what you do

Philippines Package and Benefits

  • Competitive Salary

  • Competitive vacation allowance

  • Calm app

  • Sick Leave

  • EAP

  • Group Life Insurance, HMO

  • Employee Referral Program

  • De Minimis Benefit

  • Onsite Allowance

  • Mid-Year Bonus

  • 13th Month Pay

  • Regularization Bonus, 1st Year Anniversary Bonus

  • Bereavement Leave

  • Paid Volunteering days

  • Study Leave

  • Marriage Leave

CloudPay is committed to being an equal opportunities employer.

#LI-PC #LI-ONSITE

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.
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