Associate IT Project Coordinator

Location:Must be willing to work in a 100% onsite set up in Alabang

Employment Type:Full-time

Responsibilities:

• Coordinate and manage end-to-end IT infrastructure and client transition projects.
• Collaborate with internal teams (IT Ops, ISG, Risk, Business) and external clients to define project scope, deliverables, and timelines.
• Develop and maintain project documentation, including project plans, dashboards, risk logs, and handover reports.
• Track project milestones, manage dependencies, and escalate issues to ensure timely resolution.
• Support site IT managers in executing internal IT initiatives such as server/network refreshes, telephony upgrades, and cloud transformation.
• Ensure compliance with Information Security policies and adhere to Risk guidelines throughout the project lifecycle.

Qualifications:

• Bachelors degree in Information Technology, Computer Science, or a related field.
• 3 to 5 years of experience in IT project coordination or project management, preferably in a BPO or shared services environment.
• Strong understanding of IT infrastructure components (networks, servers, security, etc.).
• Proficiency in MS Office, MS Project, Visio, and internet-based tools.
• Familiarity with project management tools such as MS Project, JIRA, Trello, Visio, PowerPoint, etc.
• Excellent communication, documentation, and stakeholder management skills.
• Ability to manage multiple projects simultaneously and perform well under pressure.
• PMP or ITIL certification is a plus.