AU General Skilled Migration Specialist

Job description

Our client is a migration company that provides exceptional service to help clients find the best pathway when they embark on their journey to Australia. 

We are seeking for a General Skilled Migration Assistant who is passionate about making a difference and has a genuine interest in Australian Migration Law.

· Manage the complete client journey from initial skill assessment through to submission of Expression of Interest (EOI), Registration of Interest (ROI), and final visa application.

· Serve as the main point of contact for all VETASSESS and Subclass 482 visa-related inquiries and concerns.

· Confirm and finalize nominated occupations for VETASSESS applications after assessing clients' eligibility and documentation.

· Monitor and stay up to date with changing eligibility criteria and immigration requirements across various Australian states and territories.

· Review and verify client documents to ensure they meet the required standards for VETASSESS skill assessments.

· Conduct comprehensive assessments of clients' eligibility for state nomination, ensuring alignment with current migration policies.

· Provide clear, timely, and professional communication to clients via email, phone, and online chat.

· Ensure high levels of client satisfaction by proactively resolving concerns and providing transparent guidance.

· Build and maintain strong, trust-based relationships with clients throughout the assessment and visa application process.

· Maintain accurate and organized records of all client communications, eligibility assessments, and resolutions.

· Process and manage refund requests for clients deemed ineligible based on skill assessment or state nomination results.

Qualifications:

• Actual handling, managing and driving immigration cases 
• With legal background
• At least 1 year experience in AUS Immigration Process and has excellent administrative experience filing for visa documents, end-to-end process.
• Strong knowledge of Australian migration policies and procedures, particularly VETASSESS and 482 visa pathways.
• Excellent communication skills, both written and verbal.
• High attention to detail and organizational ability.
• Experience in client service or immigration consulting (preferred).
• Ability to adapt to changing regulations and work under tight deadlines.
• Any CRM experience will be ideal.

TECHNICAL REQUIREMENTS (MUST HAVE)

• Has own equipment (Laptop or Desktop) at least core i3 or i5 and a back-up equipment
• Stable internet connection (at least 100 MBPS upload and download)
• Conducive home-office work set-up and noise canceling headset.

Schedule:

• 8-hour shift
• Day shift
• Fixed shift
• Monday to Friday

Education:

• Bachelor's (Required)

• Work Location: Remote
• Job Type: Full-time, Permanent

Three Peaks International is a Sydney based staffing solutions partner which provides local and virtual staffing solutions to Australian businesses through outsourcing, recruitment, and migration.

Delayed due to Bin was on leave from January 14-28, 2026