AU Loan Officer - Hybrid | Eastwood QC

• Perform administrative duties required for processing a client’s loan application with a lender from Pre -approval to post Settlement
  
• Receive pre -approved sales files from mortgage broker and check to ensure that the file meets minimum lodgment criteria/compliance checklists
  
• Check finance due and settlement dated on land contracts against the dates recorded in BBS/Mercury
  
• Support Mortgage Brokers with loan Lodgments/preparation of appointments where required
  
• Liaise with clients and building companies to arrange for collection of paperwork to satisfy conditions of approval and help manage through to post settlement.
  
• Order valuations and process FHOG applications if applicable
  
• Send HIA plans received from building companies with land contract to the lender on behalf of the client/broker
  
• Track progress to Formal Approval and update comments in CBS/Mercury on a regular basis
  
• Ensure all files meet Resolve’s and Regulatory minimum compliance standards
  
• Regular all files meet Resolve’s and Regulatory minimum compliance standards
  
• Regular and consistent contact/communication with our external customers and internal ABN customer on progress of loan application
  
• Ensure all Broker Support tasks have been marked as complete and that all standard letters have been sent
  
• Complete ‘File Review Checklist’ check compliance and place the file in standard order
  
• Ensure all Broker Support Standard Operating Procedures are always up to date
  
• The Client Support/Office Administrator may be required to cover other team members work in times of leave of as workload dictates
  
• Ensure KPI targets are met each month
  

Requirements

• Must have 2+ years of experience in Australian mortgage broking
  
• Solid knowledge of the mortgage lending process
  
• Strong skills in Microsoft Office applications
  
• Previous experience in finance broking or banking