B2C Sales Manager

Our team in Alabang currently has an opening for a B2C Sales Manager

YOUR ROLE & RESPONSIBILITIES

The Business-to-Consumer (B2C) Sales Manager is responsible for leading a sales team that focuses on selling finished lubricant products or services directly to individual consumers and installed customers. The role involves developing and implementing strategies to drive sales, managing relationships with customers, and achieving GP and Volume targets. Here's a detailed job description for a B2C Sales Manager:

1.Sales Strategy and Planning:

·Develop and implement effective B2C sales strategies to achieve growth targets.

·Conduct market research to identify consumer trends, preferences, and competitive offerings.

·Create sales plans and set clear objectives for the B2C sales team.

2.Team Leadership and Management:

·Recruit, train, and manage a high-performing B2C sales team.

·Set individual and team sales targets, monitor performance through our own CRM system, and provide coaching.

·Foster a positive and collaborative team culture.

3.Customer Relationship Management:

·Build and maintain strong relationships with individual consumers.

·Oversee the implementation of customer service initiatives to enhance the overall customer experience.

·Address customer inquiries, concerns, and escalations as needed.

4.Sales Process Management:

·Ensure the B2C sales team follows a systematic and customer-centric sales process.

·Implement and optimize sales processes to enhance efficiency and effectiveness.

5.Product Knowledge and Training:

·Provide ongoing training on product knowledge and sales techniques to the sales team.

·Keep the team info

The Business-to-Consumer (B2C) Sales Manager is responsible for leading a sales team that focuses on selling finished lubricant products or services directly to individual consumers and installed customers. The role involves developing and implementing strategies to drive sales, managing relationships with customers, and achieving GP and Volume targets. Here's a detailed job description for a B2C Sales Manager:

1.Sales Strategy and Planning:

·Develop and implement effective B2C sales strategies to achieve growth targets.

·Conduct market research to identify consumer trends, preferences, and competitive offerings.

·Create sales plans and set clear objectives for the B2C sales team.

2.Team Leadership and Management:

·Recruit, train, and manage a high-performing B2C sales team.

·Set individual and team sales targets, monitor performance through our own CRM system, and provide coaching.

·Foster a positive and collaborative team culture.

3.Customer Relationship Management:

·Build and maintain strong relationships with individual consumers.

·Oversee the implementation of customer service initiatives to enhance the overall customer experience.

·Address customer inquiries, concerns, and escalations as needed.

4.Sales Process Management:

·Ensure the B2C sales team follows a systematic and customer-centric sales process.

·Implement and optimize sales processes to enhance efficiency and effectiveness.

5.Product Knowledge and Training:

·Provide ongoing training on product knowledge and sales techniques to the sales team.

·Keep the team informed about changes in products, promotions, and company policies.

6.Sales Forecasting and Reporting:

·Analyze sales data and trends to create accurate sales forecasts.

·Prepare regular sales reports for management, highlighting key performance metrics.

·Identify areas for improvement and implement corrective actions.

7.Collaboration with Marketing:

·Work closely with the marketing team to align B2C sales strategies with marketing initiatives.

·Provide insights into consumer behavior and preferences to inform marketing campaigns.

8.Budget Management:

·Develop and manage the B2C sales budget, ensuring optimal allocation of resources.

·Monitor and control expenses to maintain cost-effectiveness.

9.Technology Utilization:

·Implement and leverage sales tools, CRM systems, and technology to enhance B2C sales effectiveness.

·Stay informed about advancements in sales technology and recommend improvements.

10.Market Expansion:

·Explore opportunities for market expansion and customer acquisition.

·Identify new channels and partnerships to reach a broader consumer audience.

The Business-to-Consumer (B2C) Sales Manager is responsible for leading a sales team that focuses on selling finished lubricant products or services directly to individual consumers and installed customers. The role involves developing and implementing strategies to drive sales, managing relationships with customers, and achieving GP and Volume targets. Here's a detailed job description for a B2C Sales Manager:

1.Sales Strategy and Planning:

·Develop and implement effective B2C sales strategies to achieve growth targets.

·Conduct market research to identify consumer trends, preferences, and competitive offerings.

·Create sales plans and set clear objectives for the B2C sales team.

2.Team Leadership and Management:

·Recruit, train, and manage a high-performing B2C sales team.

·Set individual and team sales targets, monitor performance through our own CRM system, and provide coaching.

·Foster a positive and collaborative team culture.

3.Customer Relationship Management:

·Build and maintain strong relationships with individual consumers.

·Oversee the implementation of customer service initiatives to enhance the overall customer experience.

·Address customer inquiries, concerns, and escalations as needed.

4.Sales Process Management:

·Ensure the B2C sales team follows a systematic and customer-centric sales process.

·Implement and optimize sales processes to enhance efficiency and effectiveness.

5.Product Knowledge and Training:

·Provide ongoing training on product knowledge and sales techniques to the sales team.

·Keep the team informed about changes in products, promotions, and company policies.

6.Sales Forecasting and Reporting:

·Analyze sales data and trends to create accurate sales forecasts.

·Prepare regular sales reports for management, highlighting key performance metrics.

·Identify areas for improvement and implement corrective actions.

7.Collaboration with Marketing:

·Work closely with the marketing team to align B2C sales strategies with marketing initiatives.

·Provide insights into consumer behavior and preferences to inform marketing campaigns.

8.Budget Management:

·Develop and manage the B2C sales budget, ensuring optimal allocation of resources.

·Monitor and control expenses to maintain cost-effectiveness.

9.Technology Utilization:

·Implement and leverage sales tools, CRM systems, and technology to enhance B2C sales effectiveness.

·Stay informed about advancements in sales technology and recommend improvements.

10.Market Expansion:

·Explore opportunities for market expansion and customer acquisition.

·Identify new channels and partnerships to reach a broader consumer audience.

The Business-to-Consumer (B2C) Sales Manager is responsible for leading a sales team that focuses on selling finished lubricant products or services directly to individual consumers and installed customers. The role involves developing and implementing strategies to drive sales, managing relationships with customers, and achieving GP and Volume targets. Here's a detailed job description for a B2C Sales Manager:

1.Sales Strategy and Planning:

·Develop and implement effective B2C sales strategies to achieve growth targets.

·Conduct market research to identify consumer trends, preferences, and competitive offerings.

·Create sales plans and set clear objectives for the B2C sales team.

2.Team Leadership and Management:

·Recruit, train, and manage a high-performing B2C sales team.

·Set individual and team sales targets, monitor performance through our own CRM system, and provide coaching.

·Foster a positive and collaborative team culture.

3.Customer Relationship Management:

·Build and maintain strong relationships with individual consumers.

·Oversee the implementation of customer service initiatives to enhance the overall customer experience.

·Address customer inquiries, concerns, and escalations as needed.

4.Sales Process Management:

·Ensure the B2C sales team follows a systematic and customer-centric sales process.

·Implement and optimize sales processes to enhance efficiency and effectiveness.

5.Product Knowledge and Training:

·Provide ongoing training on product knowledge and sales techniques to the sales team.

·Keep the team informed about changes in products, promotions, and company policies.

TheBusiness-to-Consumer (B2C) Sales Manager is responsible for leading a salesteam that focuses on selling finished lubricant products or services directlyto individual consumers and installed customers. The role involves developingand implementing strategies to drive sales, managing relationships withcustomers, and achieving GP and Volume targets. Here's a detailed jobdescription for a B2C Sales Manager:
Sales Strategy and Planning:
Develop and implement effective B2C sales strategies to achieve growth targets.
Conduct market research to identify consumer trends, preferences, and competitive offerings.
Create sales plans and set clear objectives for the B2C sales team.
Team Leadership and Management:
Recruit, train, and manage a high-performing B2C sales team.
Set individual and team sales targets, monitor performance through our own CRM system, and provide coaching.
Foster a positive and collaborative team culture.
Customer Relationship Management:
Build and maintain strong relationships with individual consumers.
Oversee the implementation of customer service initiatives to enhance the overall customer experience.
Address customer inquiries, concerns, and escalations as needed.
Sales Process Management:
Ensure the B2C sales team follows a systematic and customer-centric sales process.
Implement and optimize sales processes to enhance efficiency and effectiveness.
Product Knowledge and Training:
Provide ongoing training on product knowledge and sales techniques to the sales team.
Keep the team informed about changes in products, promotions, and company policies.TheBusiness-to-Consumer (B2C) Sales Manager is responsible for leading a salesteam that focuses on selling finished lubricant products or services directlyto individual consumers and installed customers. The role involves developingand implementing strategies to drive sales, managing relationships withcustomers, and achieving GP and Volume targets. Here's a detailed jobdescription for a B2C Sales Manager:
Sales Strategy and Planning:
Develop and implement effective B2C sales strategies to achieve growth targets.
Conduct market research to identify consumer trends, preferences, and competitive offerings.
Create sales plans and set clear objectives for the B2C sales team.
Team Leadership and Management:
Recruit, train, and manage a high-performing B2C sales team.
Set individual and team sales targets, monitor performance through our own CRM system, and provide coaching.
Foster a positive and collaborative team culture.
Customer Relationship Management:
Build and maintain strong relationships with individual consumers.
Oversee the implementation of customer service initiatives to enhance the overall customer experience.
Address customer inquiries, concerns, and escalations as needed.
Sales Process Management:
Ensure the B2C sales team follows a systematic and customer-centric sales process.
Implement and optimize sales processes to enhance efficiency and effectiveness.
Product Knowledge and Training:
Provide ongoing training on product knowledge and sales techniques to the sales team.
Keep the team informed about changes in products, promotions, and company policies.TheBusiness-to-Consumer (B2C) Sales Manager is responsible for leading a salesteam that focuses on selling finished lubricant products or services directlyto individual consumers and installed customers. The role involves developingand implementing strategies to drive sales, managing relationships withcustomers, and achieving GP and Volume targets. Here's a detailed jobdescription for a B2C Sales Manager:
Sales Strategy and Planning:
Develop and implement effective B2C sales strategies to achieve growth targets.
Conduct market research to identify consumer trends, preferences, and competitive offerings.
Create sales plans and set clear objectives for the B2C sales team.
Team Leadership and Management:
Recruit, train, and manage a high-performing B2C sales team.
Set individual and team sales targets, monitor performance through our own CRM system, and provide coaching.
Foster a positive and collaborative team culture.
Customer Relationship Management:
Build and maintain strong relationships with individual consumers.
Oversee the implementation of customer service initiatives to enhance the overall customer experience.
Address customer inquiries, concerns, and escalations as needed.
Sales Process Management:
Ensure the B2C sales team follows a systematic and customer-centric sales process.
Implement and optimize sales processes to enhance efficiency and effectiveness.
Product Knowledge and Training:
Provide ongoing training on product knowledge and sales techniques to the sales team.
Keep the team informed about changes in products, promotions, and company policies.TheBusiness-to-Consumer (B2C) Sales Manager is responsible for leading a salesteam that focuses on selling finished lubricant products or services directlyto individual consumers and installed customers. The role involves developingand implementing strategies to drive sales, managing relationships withcustomers, and achieving GP and Volume targets. Here's a detailed jobdescription for a B2C Sales Manager:
Sales Strategy and Planning:
Develop and implement effective B2C sales strategies to achieve growth targets.
Conduct market research to identify consumer trends, preferences, and competitive offerings.
Create sales plans and set clear objectives for the B2C sales team.
Team Leadership and Management:
Recruit, train, and manage a high-performing B2C sales team.
Set individual and team sales targets, monitor performance through our own CRM system, and provide coaching.
Foster a positive and collaborative team culture.
Customer Relationship Management:
Build and maintain strong relationships with individual consumers.
Oversee the implementation of customer service initiatives to enhance the overall customer experience.
Address customer inquiries, concerns, and escalations as needed.
Sales Process Management:
Ensure the B2C sales team follows a systematic and customer-centric sales process.
Implement and optimize sales processes to enhance efficiency and effectiveness.
Product Knowledge and Training:
Provide ongoing training on product knowledge and sales techniques to the sales team.
Keep the team informed about changes in products, promotions, and company policies.

YOUR PROFILE

Qualifications:

1.Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or relevant certifications may be a plus.

2.Proven experience in B2C sales, with a track record of meeting or exceeding targets.

3.Strong leadership, communication, and interpersonal skills.

4.Excellent understanding of consumer behavior and market dynamics in the lubricants industry.

Qualifications:
Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or relevant certifications may be a plus.
Proven experience in B2C sales, with a track record of meeting or exceeding targets.
Strong leadership, communication, and interpersonal skills.
Excellent understanding of consumer behavior and market dynamics in the lubricants industry.

Qualifications:

1.Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or relevant certifications may be a plus.

2.Proven experience in B2C sales, with a track record of meeting or exceeding targets.

3.Strong leadership, communication, and interpersonal skills.

4.Excellent understanding of consumer behavior and market dynamics in the lubricants industry.