Back-Office Support for Reports

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account Specific Roles and Responsibilities:

• Generate, review, and manage reports to support operational and regulatory compliance
• Issue certificates and documentation in accordance with state-specific guidelines and requirements
• Ensure accuracy and completeness of data before submission or issuance
• Handle outbound calls (5%) only when necessary for follow-ups or clarifications
• Maintain organized records and collaborate with internal teams for timely report delivery

• Fresh graduates and career shifters are welcome to APPLY
• Must have excellent written and verbal communication skills
• Must reside within 1 hour of Shaw, Mandaluyong
• Proficient in Microsoft Word and Excel
• Back-office reports and BPO experience in the same function are a PLUS
• Must be willing to work the night shift

What Can We Offer You?

• Competitive salary and benefits
• Health Insurance with free dependents
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our Commitment To You

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives