Bank Operations Associate

About the Job

Location: Ortigas

Corporate Title: Rank and File

Work Arrangement: On-site

Our Bank Operations team is looking for experienced professionals to join us in Ortigas as a Bank Operations Associate.

In this role you will support Treasury Front Office by confirming, processing, and settling trades across investment and derivative products in multiple markets. You will also manage safekeeping of securities and corporate action events while ensuring smooth operations for Money Market, FX, Fixed Income, Futures, and Options transactions.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Assess and validate integration requirements for complex services
• Collaborate with IT, Product, Sales, and client technical teams to ensure smooth system integration and configuration
• Lead technical onboarding activities including file transmission validation and API connectivity checks
• Prepare detailed technical documentation and integration specifications
• Ensure compliance with internal policies, regulatory guidelines, and security standards
• Provide expert guidance to internal teams, support client discussions, and deliver user training

What we're looking for

• Bachelor's degree in either Business, Information Technology, Computer Science or any related field
• Prior experience in bank operations is preferred, but fresh graduates are open to apply
• Must possess strong communication skills to effectively convey information and discrepancies.
• Should be a team player, capable of working collaboratively with various departments.
• A willingness to learn new bank processes and procedures is essential.
• Must be attentive to details, ensuring accuracy and consistency in all transactions and documents handled.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth