Bank Operations Officer

About the Job

Location: Ortigas
Corporate Title: Junior Officer to Assistant Manager
Work Arrangement: On-site

Our Bank Operation Group is looking for experienced professionals to join us in Ortigas with the role of Bank Operations Officer.

In this role you will provide control and operational support to the Treasury Front Office by confirming, processing, settling, and safekeeping investment and derivative trades across multiple markets, while managing corporate action events. This role will oversee post‑settlement activities, risk monitoring, compliance, reporting, client servicing, and coordination with internal teams to ensure accuracy, timeliness, and service quality.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Ensure timely EOD checks, reporting, and regulatory compliance
• Escalate transaction exceptions, breaches, and risks immediately
• Test adherence to approved policies and procedures
• Review TAT and SLAs and escalate any SLA breaches
• Support capacity review and resource planning
• Identify quick wins to eliminate process inefficiencies
• Prepare and monitor KRIs, KPIs, RCSA, and issues/risk logs
• Support audit compliance, control improvements, and staff training

What we're looking for

• Graduate of Accounting or any business‑related course
• 1–3 years' experience in the securities or investment industry
• Knowledge of Treasury products (FI, FX, MM, and Derivatives)
• Familiar with BSP regulations and market conventions
• Strong analytical, organizational, and detail‑oriented skills
• Effective communicator with good supervisory skills and risk mindset

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth