Banquet Manager

This position is responsible for overseeing and directing all aspect of the outlet, achieving marketing, profitability and quality service goals, ensuring customer satisfaction and profitability.

• Monitoring and overseeing the actual service provided by the staff
• Deliver superior service and maximize customer satisfaction
• Monitoring the presentation of food products and reviewing any areas of concern with the Banquet Sous Chef
• Responding efficiently and accurately to Banquet event coordinator and customer complaints
• Addresses customer concerns on a timely basis
• Upholding high hygiene standards
• Implements and practices fair and consistent discipline among staff in accordance with Resort rules and regulations
• Schedules staff based on forecast business
• Prepares reports as necessary
• Perform other assignment as defined by the needs of the property or as directed by the GM or the owner

QUALIFICATIONS:

• Bachelor's Degree in Hotel Management or related field
• At least 1-3 years work experience as Restaurant Supervisor
• With knowledge in F&B Service and familiarity in menu, wine and cocktail offerings
• With good communication skills
• Can handle multiple events and tasks
• Willingness to relocate and work in Clark, Pampanga