Billing Analyst

We're Hiring: Billing Analyst (OTC)
Location: Hybrid Setup
Schedule: Cyclical shifts (morning, mid, or night)

Are you detail-oriented, analytical, and experienced in billing processes within a multinational or shared services environment? We are looking for a Billing Analyst (OTC) to join our growing team!

Qualifications:

• Bachelors degree in Finance, Accounting, Banking, or related field
• 23 years of experience in Customer Service or Finance processes in a multinational/shared services setting
• Strong written and verbal communication skills with active listening
• Highly proficient in accounting and office tools (Excel, PivotTables, VLOOKUP, etc.)
• Proactive, self-starter with strong problem-solving and organizational skills
• Resilient and adaptable in a dynamic work environment

Duties & Responsibilities:

• Process month-end invoices and charges for new client agreements
• Raise recurring monthly invoices for services and manage internal office moves
• Update client billing data, handle credit notes/waive requests, and reconcile invoices vs. statements
• Maintain billing records and support accurate, timely financial documentation

Working Conditions:

• Work Setup: Hybrid
• Schedule: Flexible to work on morning, mid, or night shifts
• Must be available for weekend and holiday work as needed