Billing and Accounting Specialist

The Billing and Accounting Specialist is responsible for the accurate and timely preparation, delivery and collection of our client invoices.  This position supports other department functions and requires the person to have a basic understanding of these functions, how this position affects the department workflow, and be able to communicate effectively when others may be affected.

Key Responsibilities:

• Manage the timely preparation and delivery of all client invoices on a scheduled basis.

• Perform account reconciliations and resolve billing discrepancies.

• Review service agreements to ensure accurate billing structures

• Maintain accurate customer records and contact information.

• Support credit memo processing and adjustments.

• Work with Client Service Managers on questions, verification of counts and out-of-scope fees.

• Generate monthly reporting packages for revenue variance analysis/metrics and New/Lost Sales

• Maintain ACH Payment Tracking

• Work with Cash Application team to answer questions regarding proper application of payments, when questions arise.

• Assist with month end closing tasks including reconciliations and analysis.

• Ability to work with all other departments to answer questions and resolve issues on a timely basis with both internal and external clients while ensuring exceptional customer service.

• Support annual financial audits.

• Other projects, as assigned

Qualifications/Key Competencies:

• 2-3 years of Accounts Receivable experience

• Associate’s degree in Accounting, Finance or related field preferred.

• Experience with Microsoft Office applications, including strong Excel skills.

• Excellent written and verbal communications skills.

• Excellent attendance.

• Good critical thinking skills, logical and curious.

• Detail oriented and organized.

• Must be effective problem solvers with attention to detail.

• Self-motivated and takes initiative.

• Effective time manager and must be deadline-focused.

• Must be able to coordinate multiple projects and deadlines.

• Ability to work independently and prioritize workload.

• Positive attitude and great work ethic.