Billing and Collections Coordinator

Company : Marcura

Job Type : Full Time

Taguig City, Metro Manila

Job Description - Billing and Collections Coordinator

Support the Billing and Collection Team to ensure accurate and timely invoices and efficient collections. Responsible for updating / improving the internal processes to make it more efficient and resulting in a better /smoother transition from sales to billing/payment to activation of the product.
Handle transaction fee related invoicing (Credits/PO Packs/Special accounts) and Collections
Ensure that deactivation of accounts is properly done, cancelling the unpaid or sending the final collection bill.
Assist Team Lead in coordinating process improvement/review related tasks
Handles credit disputes, communicate with clients regarding the discrepancies and make necessary adjustment if needed in accordance with dispute policy
Shadow billing of complex accounts
Assist the team with audit procedures or any report requirement from the Group
Contract Management Process POC

Must be a graduate of Finance, Accounting or business-related degree
Proficiency in English as medium of communication is required as the role may require coordination with customers and employees outside PH.
Knowledgeable in the use of Microsoft Office apps, especially Excel.
Can adapt quickly with the use of Accounting System and CRM, particularly Salesforce.
Applicants should have a minimum of 2 year experience in the same or related capacity.
1 year Experience in working with similar industry (e-commerce) is preferred
Strong knowledge of billing software and financial systems (Salesforce, MS Excel, etc.)
Proven experience in billing, collections, or financial management.
Excellent communication and interpersonal skills.
Detail-oriented with strong analytical and problem-solving skills.
Ability to work under pressure, meet deadlines, and adapt to changing priorities.

Competitive Salary and Bonus: We reward your expertise and contributions.
Inclusive Onboarding Experience: Our onboarding program is designed to set you up for success right from day one.
Marcura Wellness Zone: We value your work-life balance and well-being.
Global Opportunities: Be part of an ambitious, expanding company with a local touch.
Diverse, Supportive Work Culture: We’re committed to inclusion, diversity, and a sense of belonging for all team members.

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Billing and Collections Coordinator

Job Description - Billing and Collections Coordinator

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