Infinit -O is the trusted, customer -centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital -first world by combining specialized industry expertise and innovative technology for 20 years.
We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world -class Net Promoter Score of 75. Our approach combines operational efficiency with a human -centered ethos, ensuring sustainable value creation for our clients and team members.
As a Certified B Corporation, Infinit -O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business success with a positive impact on our clients, people, and communities.
Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do—it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all.
Role overview:
Administrative staff is responsible for indexing, validating pre -existing orders in they system against customer provided paper documentation.
Responsibilities and duties include, but are not limited to:
• Sorting and Segregation of Documents provided by drivers. example BOL vs Packing Slips
• Indexing of documents for commitment to the Repository.
• Document Updating and validation of Information from Provided documentation into TMS system with various requirements. Ex Biller, Consignee, Debtor, Pcs, Weight, Temperature Requirements/
• Discrepancy Resolution: Identify and escalate discrepancies between shipping documents and system entries to ensure data integrity for final billing and completion.
• Respond to both Internal and External customers regarding billing and prioritization based on Operations needs.
The shift is Monday to Friday, 14:00 to 22:30.EST.
Requirements
Job Requirements and Credentials:
The successful candidate will be a motivated and conscientious team player capable of working in a dynamic and fast -paced environment.
The successful candidate must have post secondary education as well as 1 to 3 years experience as a Billing Clerk along with the following skills and abilities:
• Strong written and verbal communications skills in English
• A strong geographic understanding of major cities/provinces in Canada
• Enjoy working under pressure in a demanding and time sensitive work environment
• Excellent keyboard and data entry skills
• High tolerance for ambiguity
• Demonstrated excellent oral and written communication skills
• Ability to take action quickly
• Ability to manage multiple tasks and projects at the same time
• Ability to work with minimal supervision
• Detail Oriented,
• Postion requires a self starter with initiative to be successful in this position
• Able to Solution Problems on their own with minimal supervision
• Anyalitical skills an asset for identifying small print
• High memory aptitude an asset for customer specific requirements.
• Able to work under tight deadlines, and prioritize based on operational needs
• Ability t interpret writing in many forms and penmanship an asset.
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