BPO Analyst / Associate

BPO Analyst / Associate-2407020966W

Description

Kenvue is currently recruiting for:

BPO Management Analyst

This position reports to GS BPO Management Manager and is based in Paranaque, Philippines

Support global Business Process Outsourcing partner relationships across functions such as Finance and Procurement. The analyst supports multiple processes that optimize value from BPO relationships and ensure that all parties fulfill their contractual, service performance and financial obligations.

Who We Are

At , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, .

What You Will Do

·Execution of financial management activities for all global BPOs including creation of Purchase Orders, invoice verification and timely payment of invoices

·Service level data collection and reporting

·Calculation, tracking and maintenance of Service Level Credits

·Compliance tracking and deliverables

·Team agenda oversight, tracking outcomes, documenting closure

·Project support/ownership

·Execution of Governance Processes related to Service Performance, Contract Management, Relationship Management

·Data research and analytics

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Qualifications

What We Are Looking For

Required Qualifications:

•Appropriate University/Bachelor’s degree qualification

•3-5 years of related experience

•Fluent English language

•Strong written and oral communication skills with the demonstrated ability to interact with various levels of the organization

•Strong attention to detail

•Proficient in MS Excel, PowerPoint, and SharePoint

What’s In It For You

·Competitive Benefit Package

·Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!

·Learning & Development Opportunities

·Employee Resource Groups