BPO Customer Service Agent - Money Transfer Specialist

Are you thrilled about delivering outstanding customer service? We are hiring a Customer Service Representative to join our team in Taguig-McKinley.Your Key ResponsibilitiesProvide exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring satisfaction.Handle financial service inquiries and transactions. Show skill in navigating banking systems and money transfer processes.Collaborate with team members to maintain high service standards. Contribute to a positive work environment.Needed QualificationsAt least six months of BPO/contact center experienceOne year or more of solid customer service experienceWe prefer candidates with financial services experience in a BPO Setup. We prefer candidates with experience working with banks, money transfers, and Moneygram accounts. It applies to any account except for local banks, regardless of whether it is a BPO setup.Perks You'll EnjoyCompetitive salary up to 47K, depending on work experience and previous earnings.Paid training and comprehensive healthcare coverage (HMO).Receive 13th Month Pay and Government Mandated Benefits.Ready to Elevate Your Career? If you're a dedicated professional ready for a new challenge, we invite you to be part of our team. Hit the "Apply Now" button.