BPO HR Supervisor | Hybrid (Cebu/Manila)

Consulting & Generalist HR (Human Resources & Recruitment)

• Collaborate closely with senior leadership to understand organizational goals and objectives, aligning HR initiatives accordingly.
• Lead, develop, and supervise a team of HR associates and specialists, providing mentorship, guidance, and support in their day-to-day activities.
• Develop and implement HR policies, processes, and initiatives to support organizational strategy and compliance requirements.
• Oversee the administration of HR programs including compensation and benefits, leaves, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, and morale.
• Ensure compliance with local employment laws and regulations, recommending best practices and modifying policies as necessary to maintain compliance.
• Stay informed about trends, best practices, and regulatory changes in HR, talent management, and employment law, and communicate these changes to upper management and the HR team.
• Participate in the development and management of the departmental budget.
• Facilitate professional development, training, and certification activities for HR staff.
• Perform other duties as required by the HR Director.

QUALIFICATIONS:

• Minimum of three (3) years of experience in HR management or supervisory role.
• Excellent verbal and written communication skills.
• Strong interpersonal and negotiation skills.
• Exceptional time management skills with the ability to meet deadlines effectively.
• Analytical mindset with problem-solving abilities.
• Proven supervisory and leadership skills, with the ability to motivate and inspire a team.
• Adaptability to the needs of the organization and its employees.
• Prioritization skills and ability to delegate tasks effectively.
• Thorough understanding of employment-related laws and regulations.
• Proficiency in Microsoft Office Suite or Google Suite
• Willingness to travel as required.

Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a Human Resources Supervisor?

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