BPO Process Excellence Consultant - Cebu

TASQ is urgently seeking an on-site call center process excellence consultant in Cebu. The pre-screening interview will take place over the phone.

**Position Overview: Process Excellence Consultant (Cebu)**

**Account Type:** Healthcare

**Support Type:** Non-Voice

**Work Arrangement:** Onsite (Cebu)

**Shift Schedule:** US Business Hours; Weekends Off

**Educational Requirement:**

- College Graduate

**Work Experience:**

- Strong familiarity with a Healthcare account (US benefits).

- At least 3 years of relevant experience in process improvement and quality.

- Preferred: Experience with Six Sigma methodologies or certifications.

**Knowledge Required:**

- Proficient in root cause analysis, Lean methodologies, corrective and preventive actions, and quality concepts.