Branch Recruitment Officer

Position Type: Individual Contributor

Employment Type: Full-Time, Permanent

Work Setup: On-site, M-F 8am-5pm

Location: Lipa, Makati, UN Avenue (Manila), Sta. Rosa, Cagayan de Oro City

Industry: Insurance (Non-Life)

About the Job:

As a Branch Recruitment Officer, you will oversee the efficient operation of agent recruitment and activation within the branch office, playing a crucial role in managing daily activities related to building a strong agency force, ensuring agent satisfaction and productivity, and meeting business objectives through successful agent acquisition.

Company Profile:

Our client is leading insurance provider in the Philippines, offering affordable and comprehensive auto, health and travel insurance solutions for Filipinos.

Scope & Responsibilities:

Branch Recruitment Operations Management:

• Supervise and manage all branch activities related to agent recruitment and activation to ensure smooth operations.


• Develop and implement operational policies and procedures for agent recruitment and onboarding.


• Monitor and evaluate branch performance against established agent recruitment targets and take corrective actions when necessary.


• Ensure compliance with company policies, industry regulations, and legal requirements related to agent recruitment.
  

Team Leadership:

• Recruit, train, and develop a high-performing team of Recruitment Officers (if applicable).


• Provide guidance, coaching, and support to recruitment team members.


• Foster a positive work environment that encourages teamwork, collaboration, and employee growth within the recruitment function.


• Conduct regular performance evaluations and goal setting for recruitment team members.

Agent Relationship Management & Activation:

• Build and maintain strong relationships with newly recruited and existing agents.


• Oversee the agent onboarding and activation process, ensuring agents are equipped for success.


• Address agent inquiries, complaints, and concerns related to recruitment and onboarding in a timely and effective manner.


• Foster a positive and collaborative relationship with agents, promoting loyalty and engagement.

Agent Sourcing and Business Development (for Recruitment):

• Develop and execute strategies to achieve branch agent recruitment targets and growth goals.


• Lead the identification of market trends, potential agent pools, and competitive intelligence for recruitment.


• Work closely with the sales team to understand agent needs and align recruitment efforts with business objectives.


• Develop and maintain partnerships with key referral sources and stakeholders for agent recruitment.

Performance Monitoring & Reporting (for Recruitment):

• Monitor and analyze agent recruitment and activation metrics, providing regular reports to branch leadership.


• Track the performance of recruited agents in their initial period and identify areas for improvement in the recruitment process.

Compliance & Documentation:

• Ensure accurate record-keeping of agent information, including applications, contracts, and onboarding documents.


• Ensure compliance with relevant regulations and internal policies governing agent recruitment and activation.

Required Qualifications:

• Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.


• At least 5 years of background or experience in recruitment, sales, or a similar role, preferably in the insurance, real estate, or financial services industry.


• At least 3 years of experience in people management or leadership role, specifically in recruitment or agency development.


• Knowledge of relevant regulations and compliance requirements related to agent recruitment and employment.


• Excellent leadership, communication, and interpersonal skills, with the ability to build rapport and establish trust with potential and existing agents.

Preferred Qualifications:

• Proven experience in managing recruitment teams or leading agency development initiatives is a huge advantage.


• Master's degree in Business Administration, Management, or a related field.
• Strong understanding of agent recruitment and onboarding processes.

Join our client team and unlock a range of enticing benefits, including:

• Competitive Base Salary
• 14th Month Pay
• HMO with 2 Free Dependents
• Medical Allowance/Reimbursement
• Performance Bonus
• Christmas Cash Gift
• 15 SL and VL
• Leave Conversion

About Likha Careers:

Likha is a traditional Tagalog (Filipino) word that means ‘to create’ or creation. At its core, Likha Careers exists to help create a world where people of all walks of life have the opportunity to participate in a positive and rewarding career where happiness, pride, and financial security are achieved. We do this through thoughtful, people-centric career services.

Let’s create your career together!