Minimum 2 years experience in Brokerage; with background in Customer Service & at least 2 years supervisory experience.
Willing to assign in Paranaque City
Duties and Responsibilities:
Determine KPI in BOC processing liquidation, and other related works in brokerage operation.
Provide guidance to Account officer and Processor in order to meet the schedule of releasing.
Improve the operational system, procedures and policies in support of organizations mission – specifically, support better management reporting and organizational planning.
Monitor shipment status and provide timely update to account officer.
Assigns work, sets completion dates, reviews performance of shipping and customs processors in accordance with organizational policies, procedures and performance management processes.
Knowledgeable computing duties and taxes
Knowledgeable lodgement
Develops and maintains excellent service to internal and external customers.
Generate operation reports for management as needed.
Monitors cargo pick-up, container delivery, processing of documents and transfer of cargo to airline’s assigned bonded warehouse.
Performs other duties as may be assigned from time to time.
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