BuilderTrend/JobTread Virtual Assistant

BuilderTrend/JobTread Virtual Assistant Role for DFY Systems and SOP Implementation

Purpose of the Role

We are seeking a highly organized, detail-oriented Virtual Assistant with experience in construction business operations, who can implement systems, create SOPs, and set up project management software (like BuilderTrend and JobTread) as part of our DFY implementation service for homebuilders and remodelers.

Core Responsibilities

1. Software Setup (BuilderTrend/JobTread)

• Build project and schedule templates
  
• Set up task checklists, roles, and workflow templates
  
• Configure communication tools and dashboards based on our process

2. SOP and Template Creation

• Translate our frameworks into clear, client-specific SOPs using our formatting and language
• Build playbooks, checklists, agenda templates, trackers, and calculators using Google Docs & Sheets
  
• Create organized documentation based on detailed processes

3. Client Support Tasks

• Follow up on missing items (logos, org charts, schedules, contracts, etc.)
  
• Maintain project folders and version control
  
• Provide light technical support to clients (e.g., where to find a template or how to access a document)

Required Experience and Skills:

Qualifications

• Degree in Construction, Engineering, Architecture or other related fields
• 6+ years experience in Construction Project Management or Construction Administrative Support

Software Proficiency (must-have)

• BuilderTrend and JobTread - schedule templates, task lists, permissions, roles, workflows, etc.
  
• Google Workspace - Docs, Sheets, Slides for templates and trackers

Documentation and Systems Thinking

• Experience creating SOPs, playbooks, and operational templates
• Strong attention to detail and ability to document step-by-step precesses clearly
• Familiarity with construction operations or homebuilding workflows

Communication and Workflow

• Professional written English
• Proactive with questions and progress updates
• Able to follow a structured format and adapt to feedback
• Comfortable working in a fast-moving, project-based environment
• Can handle multiple client projects and track deliverables per account