Business Analyst

The Business Analyst for Special Projects main objective is to assist the Business Development Team in performing detailed requirements analysis, documenting processes, and developing and implementing solutions. BA should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

KEY FUNCTIONS/DUTIES AND RESPONSIBILITIES:

Business Analysis

Requirements Management:

• Reviews high-level business user requirements (BUR).
• Gathers, consolidates and analyses detailed Business User Requirements from sponsor, stakeholders, and/or subject matter experts
• Conducts BUR walkthrough session/s with sponsor, stakeholders, SMEs and project team.
• Prepares detailed BUR documentation and ensures that all requirements are captured at the proper level of detail and within the prescribed standards/guidelines.
• Ensures that all detailed BUR artifacts are delivered within project timelines.
• Obtains sign-off/approval of detailed BURs from all required signatories.
• Provides status updates to project manager for monitoring of BUR-related activities.
• Ensures latest BUR documentation is stored in the shared project repository.

Requirements Clarification:

• Provides support to the respective teams for BUR clarification during development and testing phases.
• Resolves callouts/issues related to business requirements, by liaising with stakeholders/SMEs and affected team/s.
• Reviews and provides feedback on traceability of BURs to technical/testing artifacts.

Change Management:

• Gathers and analyses detailed requirements for change requests relating to change in scope/requirements.
• · Updates BUR documentation impacted by change requests.

Document/Process Management

• Transform complex information into simple and easily understandable visuals.
• Assist/Lead ongoing reviews of business processes and develop optimization strategies.
• Creates process models, specifications, diagrams, and charts to provide direction to the project team
• Create not just presentation layer, but more on implementation and dashboard creation
• Create Business requirements documentation
• Obtain signoff of business requirements
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Handle spot requests and assist with any other ad hoc duties assigned.

Others

• Handling administrative duties for the company and its executives and management teams.
• Provides ad-hoc reports as needed i.e., project status, timeline, milestones, etc.
• Other duties that may be assigned from time-to-time by direct supervisor or BusDev Head

TECHNICAL COMPETENCIES AND SKILLS:

• Familiar in using business analysis, flow charts, activity diagram, document analysis, workflow analysis.
• Strong analytical skills in interpreting business needs of customers and translating them into the application and
• operational requirement
• Excellent communication skills who can do explain the benefits of the recommendations across departments and assist to address uncertainty.
• Capable of collaborating proactively with internal and external customers to analyses information needs
• and functional requirements and delivering use cases, interface designs as when required.
• Good in producing written documentations to support the work, report on findings to present to the stakeholders when necessary.
• Business Acumen Skills
• Change Management Skills
• Issue Management/Resolution
• Industry Knowledge (not mandatory but is an advantage)
• Basic knowledge of telecommunications principles, standards and technologies as well as operational insights and experience in the conduct of technology assessment and review of emerging technology studies presented by the team.

EDUCATION, TRAININGS, LICENSES REQUIRED:

• At least 2 years of business analysis experience, preferably in a technical environment.
• Experience in the Telco industry is an advantage.
• Bachelor's degree in any Business or IT-related field from a four-year college or university