Business Analyst

Requisition Number: 103957 

Business Analyst 

Location: This is a hybrid opportunity where you will work 1 day in the office, 4 days a week from home.

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

We are seeking a proactive and detail-oriented Business Analyst to serve as the vital link between our business stakeholders and our team of report engineers. You will act as the "gatekeeper" and translator, ensuring that incoming reporting requests are clearly defined, prioritized, and delivered on time. You will thrive in this role if you enjoy organizing complex workflows, managing expectations across all levels of the organization, and ensuring technical teams have everything they need to succeed.

• Demand Management & Triage: Receive, review, and sort new reporting requests. Assess the feasibility and clarity of requirements before assigning them to the engineering team.
• Project Governance: Monitor committed project dates and ensure they align with business expectations. Proactively manage risks and communicate potential delays or changes to timelines.
• Skeholder Liaison: Act as the primary point of contact for stakeholders. Facilitate discussions to elicit detailed requirements, challenge assumptions where necessary, and provide updates on project progress.
• Operational Oversight: Follow up with report engineers to ensure tickets, documentation, and project status updates are current, accurate, and aligned with our delivery standards.
• Communication:  Translate technical constraints into business-friendly language and business needs into clear technical requirements, ensuring a shared understanding across all parties. 
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Required Skills & ExperienceAnalysis: Proven experience working as a Business Analyst, with a strong ability to decompose business problems into actionable requirements.
• Communication: Exceptional verbal and written communication skills; you can navigate conversations with stakeholders at all levels of the business, from front-line staff to senior leadership.
• Project Management: Demonstrated ability to manage workflows, track deadlines, and handle multiple competing priorities simultaneously.
• Decision Making: A strong track record of making sound, independent decisions in fast-paced environments to keep projects moving forward.
• Desirable Qualifications Methodologies: Professional experience working within Scrum or Agile frameworks.
• Domain Knowledge: Previous experience working as an analyst specifically within a data or business intelligence (BI) team is preferred. 
• Technical Literacy: A foundational understanding of data structures, database concepts, and reporting/visualization tools. 

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!