Business Process Associate

Position Responsibilities: 

• Provide administrative support for claims processing and adjudication.

• Organize and manage claims-related documents for easy retrieval and accuracy.

• Assist in setting up new claims and updating system records.

• Process invoices and ensure timely payments to vendors.

• Respond to inquiries and coordinate with internal teams for resolution.

• Maintain compliance by preparing and managing required documentation.

• Support system updates and data accuracy for claims-related activities.

Required Qualifications:

• Knowledge in MS Office Applications (Word, Excel, PowerPoint)  

• Strong technical, analytical, organizational, and problem-solving skills  

• High level of accuracy, attention to detail and ability to exercise flexibility and judgment.  

• Demonstrates initiative and accountability  

• Commitment to high level of quality and customer service  

• Ability to work independently and in a team environment  

• Ability to handle stress and work in a high-pressured environment  

• Ability to organize and prioritize work  

• Must be able to work on the night shift 

Preferred Qualifications:

• Above average problem-solving skills

• Above average written and verbal communication skills

• Above average attentiveness to detail (ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information)

• Fast and accurate data-entry skills with the ability to process high volumes of work accurately

• Adaptable to change

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.