Business Support Assistant -Export and Import Operations

Job Req Number:  117164
Time Type: Full Time

Specific Tasks and Responsibilities:

Import - Agents Buy Permit
-Load buy permit into WFS
-Create shipment in the system from start to end
-Fill invoice preparation for billing
-Fill in shipment details in WFS
Retrieve invoices and send to forwarder/consignee

Import - Shipment Creation
-Retrieve shipment from SWORD in the system

-Enter billing charges
-Enter details into WFS
-Trigger Printing of Documents
-Inform counterpart once done

Import - Transshipment
-Retrieve shipment from SWORD in the system or shipment creation
-Ensure the system information tallies with HAWB/Invoice
-Inform counterpart once done

Import - Agent Clearance
-Shipment creation and Track and Trace event update in the system
-Indicate required information on HAWB
-Print, Upload and Send documents for permit declaration
-Request for payment approval
-Preparation of Agent Clearance list

Export - Execution of HAWBs
-Enter booking number into the system and check if shipper/consignee addresses and dimensions are correct
-Enter accounting, handling and additional information if required.
Export - Ensure Accurate Execution of Shipping Instruction
-Check if rates in the system tally with rates in Shipping Instruction and amend if necessary.

Export - Event Task
-Update milestones/events of each shipment based on available sources and ensure that SLA is respected.
-Manage relationship with stakeholders through regular engagement and handling of day-to-day transactions.
-Train new members and conduct process refresher/alignment trainin
-Ensure data in the system tallies with HAWB/Invoice

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.