JOB PURPOSE
To perform a range of HR tasks to support accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services.
KEY ACCOUNTABILITIES (not all-inclusive)
Within the assigned unit and delegated authority, the Business Support Assistant (HR) will be responsible for the following duties:
Provide administrative support in the recruitment process by preparing the publication of vacancy announcement in WFP e- Recruitment system, sorting of applications, arranging written test and interviews, preparing all the required recruitment documentation, sending communications to candidates, contacting previous employers for reference checks and any other related activities as assigned. Carry-out pre-employment activities such as preparation of Entry on Duty (EOD) documentation and collection of supporting documentation, coordination of EOD medical exams, follow-up with WFP Medical Team on medical clearances, issuance of new hire/new arrival Information package, coordination of orientation sessions, arrangement for security briefing, inclusion in insurance plans as appropriate, creation of personal file, etc. Perform assigned role(s) by creating and updating staffs profile in the WFP Information Network and Global Systems (WINGS) paying special attention to data consistency and accuracy; input and maintain data based on approvals and supporting documentation; monitor and follow up on contractual situation and entitlements and generate reports, contract extensions, personnel actions, and other related documentation. Update and maintain electronic and physical archiving systems in the unit including personnel files with all supporting documentation, recruitment files, Human Resources policies, regulations, guidelines and manuals, internal controls, etc. Ensure personnel files are complete, filed, and up-to-date. Maintain and track e-filing of personnel file Draft certificates of employment, notices, letters, reports, presentations, graphs, update the organizational chart and support timely submission of documents. Assist in Human Resources events by carrying out logistical activities such as arrangement of meeting facilities, equipment, materials, preparation of correspondence and drafting and assembling of documents. Respond to general inquiries regarding Human Resources policies, instructions, and procedures. Check and maintain attendance registers, leave reports and other forms and reports and assist in timekeeping and payroll processing for national staff under Service Contract and Special Service Agreement contract modalities. Assist supervisor in monitoring the contractual status of all staff on various appointments based in immediate location or within the offices mandate; monitor within grade service increment schedules and ensure the timely preparation and issuance of contract renewals and personnel action forms; Ensure that human resource and personnel policy manuals, rules, regulations, guidelines, and circulars, are updated to all staff and filed regularly; Perform other related duties and responsibilities as required.
STANDARD MINIMUM QUALIFICATIONS
Education:
Candidates should have completed secondary education, a bachelor's degree in human resources, business administration, psychology, or a related field is preferred.
Experience:
- At least four years of progressively responsible experience in Human Resources Management is required.
- Experience in recruitment, contract administration, training, staff development, counseling, etc. is very relevant.
- Experience in SAP is a distinct advantage.
- Prior work experience with international humanitarian organizations, non-government or government institutions/organizations in a multi-cultural setting is an advantage.
Knowledge and Skills
- Human Resources Management and personnel administration skills.
- Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, Outlook, Teams
- Proficient in Canva, and Visio is an advantage.
- Excellent writing and oral communication skills.
- Attention to detail, ability to organize paperwork in a methodical way.
- Discreet, details and clients-oriented, patient and willingness to learn new things.
Language: Proficiency in both written and spoken English
WFP LEADERSHIP FRAMEWORK
All WFP Employees are expected to demonstrate the competencies and standards of behavior aligned with our core values and defined in the WFP LEADERSHIP FRAMEWORK, namely:
Leading by example with integrity, Driving results and delivering on commitments, Fostering inclusive and collaborative teamwork, Applying strategic thinking, Building and maintaining sustainable partnerships.