Business Support Virtual Assistant

Position Title: BUSINESS SUPPORT VA – ADMIN, HR, ACCOUNTS AND MARKETING
Work Set-up: Hybrid
Salary: 50 to 70k (2 to 3 years' experience)
Schedule: 7 am to 4 pm PH time
Holidays: Australian Holidays

Boomering is looking for a highly organised, proactive, and tech-savvy Business Support Virtual Assistant to support a growing Australian business and its maintenance division, PeakCPM. This role is ideal for someone who enjoys working across multiple business functions including administration, HR, payroll, accounts, marketing, and process improvement.

As a key member of the team, you will work closely with the Administration Manager and leadership team to ensure smooth day-to-day operations, maintain accurate records, support employee lifecycle processes, assist with payroll and accounts administration, and help improve business efficiency through technology and AI-powered solutions.

As a Business Support VA – Admin, HR, Accounts and Marketing

You will play a vital role in supporting the business across several operational functions. Success in this role requires exceptional attention to detail, strong organisational skills, a high level of professionalism, and the ability to manage confidential information with discretion.

You will be comfortable working independently, managing competing priorities, and leveraging technology to streamline processes and improve efficiency. The ideal candidate is eager to learn, adaptable to change, and confident using modern business tools and AI platforms.

Your Responsibilities as a Business Support VA would be:

Administrative Support

• Provide administrative assistance to the Administration Manager and broader team.
• Prepare, update, and maintain documents, reports, spreadsheets, registers, and templates.
• Manage calendars, meetings, inboxes, and follow-up activities.
• Maintain organised digital filing systems and document repositories.
• Prepare business correspondence, forms, checklists, and internal communications.
• Track action items and ensure timely completion of assigned tasks.
• Support client administration requirements for PeakCPM.
• Assist with data entry, reporting, and general business coordination activities.

Human Resources Support

• Assist with employee onboarding and offboarding activities.
• Maintain employee records, contracts, position descriptions, and HR documentation.
• Support recruitment administration including job advertisements, candidate screening, and interview coordination.
• Manage induction documentation, training records, and compliance registers.
• Assist with leave tracking, attendance monitoring, and employee file management.
• Contribute to HR process improvements and documentation updates.
• Handle confidential employee information professionally and securely.

Payroll Support

• Assist with timesheet collection, validation, and follow-up.
• Support payroll preparation by collating leave records and payroll-related information.
• Maintain payroll records and employee data.
• Assist in gathering information for payroll-related queries.
• Support payroll compliance processes and deadlines.

Accounts Support

• Assist with accounts payable and accounts receivable administration.
• Organise invoices, receipts, purchase orders, and payment documentation.
• Support expense tracking and reconciliation activities.
• Follow up outstanding invoices and missing documentation.
• Maintain accurate financial spreadsheets and reporting records.
  
• Assist with billing preparation and financial administration for PeakCPM.
• Ensure accurate filing and maintenance of financial records.

Marketing and Communications Support

• Assist with marketing administration and content coordination.
• Support social media scheduling, email campaigns, newsletters, and website updates.
• Create simple graphics, presentations, and marketing collateral using Canva.
• Maintain marketing calendars and campaign trackers.
• Conduct market, competitor, and content research.
• Support internal and external communication initiatives.
• Help ensure brand consistency across all business materials.
  

Technology, AI and Process Improvement

• Support the implementation of AI tools and workflow automation initiatives.
• Utilise platforms such as ChatGPT, Microsoft 365, Google Workspace, Canva, Dropbox, GoHighLevel, and JobAdder.
• Document processes and create standard operating procedures.
• Identify opportunities to improve efficiency through automation and AI.
• Assist with testing prompts, templates, and workflow improvements.
• Support continuous improvement initiatives across administration, HR, payroll, accounts, and marketing functions.

Requirements

Essential Skills and Experience

• Previous experience as a Virtual Assistant, Administrative Assistant, HR Assistant, Accounts Assistant, or similar role.
• Experience supporting administration, HR, payroll, or accounts functions.
• Basic understanding of payroll processes, timesheets, employee records, and invoicing.
• Excellent written and verbal English communication skills.
• Strong organisational, multitasking, and time-management skills.
• High attention to detail and accuracy.
• Ability to handle confidential information professionally.
• Strong proficiency with cloud-based business tools, spreadsheets, and document management systems.
• Comfortable learning and adapting to new technologies and systems.
• Ability to work independently with minimal supervision.

Preferred Experience

• Experience supporting Australian businesses.
• Knowledge of Australian payroll, HR, or accounting processes.
• Experience using Xero or similar accounting platforms.
• Familiarity with Canva, CRM systems, and social media management tools.
• Experience implementing or utilising AI tools and workflow automation solutions.
• Exposure to construction, maintenance, project management, consulting, or service-based industries.

Key Competencies

• Strong attention to detail.
• Excellent organisational and administrative capability.
• Proactive and solutions-focused mindset.
• Professional and trustworthy approach.
• Strong communication and collaboration skills.
• Adaptability and willingness to learn.
• Process improvement and continuous improvement mindset.
• Technology-driven and AI-curious.
• Ability to manage multiple priorities effectively.

Why Join?
This opportunity offers the chance to become part of a highly collaborative and internationally connected procurement team supporting exciting IT and managed services projects across Asia. You will play a vital role in ensuring procurement operations run efficiently while gaining exposure to fast-paced project delivery environments and global supplier coordination.

The company values accountability, reliability, teamwork, and operational excellence. They are looking for someone who takes pride in delivering accurate work, proactively solving problems, and contributing to a supportive and high-performing team culture.

If this sounds like you, then what are you waiting for? Come join us!

Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding and stimulating environment where work-life balance meets a commitment to foster growth.

• Genuinely caring Leadership TeamCompetitive salary package
  
• Company-provided full set-up for desktop/laptop with a back-up internet
• Free pre-employment Medical Assessment (T&C apply)
• HMO on the first day of hire
  
• 15 Vacation Leaves and 5 Sick Leaves
• Annual Performance Reviews
• Unlimited Employee Referral Incentives
  
• Employee Loan Facilities
• Social Clubs and Interest Workshops
  Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays

About Boomering:

Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success.

Providing equal opportunities and collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference.

Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.