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1.Strategic Leadership ⢠Develop and implement business unit strategies, business plans, and annual budgets. ⢠Identify new business opportunities, markets, and partnerships to drive growth. ⢠Ensure alignment of the unitâs goals with the overall organizational strategy. 2. Operations & Performance Management ⢠Oversee daily operations and ensure efficient workflow, productivity, and service quality. ⢠Monitor KPIs, financial performance, and operational results to meet targets. ⢠Implement process improvements, policies, and best practices. 3. Financial Management ⢠Manage the business unitâs P&L, budget utilization, and financial forecasts. ⢠Ensure cost efficiency while maintaining high operational standards. ⢠Review financial reports and implement corrective actions when needed. 4. Leadership & People Management ⢠Lead, coach, and mentor department managers and staff to achieve optimal performance. ⢠Oversee workforce planning, hiring, training, and performance evaluations. ⢠Promote a culture of accountability, teamwork, and continuous improvement. 5. Stakeholder & Client Management ⢠Maintain strong relationships with key customers, suppliers, and stakeholders. ⢠Ensure high customer satisfaction and address escalated client concerns. ⢠Represent the business unit in internal and external meetings. 6. Compliance & Risk Management ⢠Ensure compliance with company policies, legal requirements, and industry standards. ⢠Identify business risks and implement mitigation strategies. ⢠Oversee audits, documentation, and reporting requirements. |