Job Description - Call Center Agent - No BPO Experience
TO APPLY, KINDLY CREATE A PROFILE THROUGH THIS LINK: airtable.com/appDUgrVp2JSm6Edy/shrcL3R4b5rvvVXFT?prefill_Source+of+Leads=JobslinALWAYS CHECK YOUR E-MAIL IF YOU RECEIVE A MESSAGE REGARDING WITH THE NEXT PROCESS. THANK YOU!For regular employees, we offer an industry-leading benefits package that includes:Competitive SalaryOpportunity for rapid career growth for Top PerformersHMO with 2 free beneficiaries on Day OneShift Schedule (Day shift/Mid shift/Night shift)Pioneer, Non-voice, and Easy Accounts AvailableFree Coffee and Biscuits in the officeRetirement/Life Insurance for Qualified StaffIncentives and Signing Bonuses & other Premium Benefits for you to enjoy.Job Responsibilities:Follow standard operations and procedures.Recognize and escalate priority problems in accordance with Client standards.Ensure one call resolution prioritizing customer satisfaction.Perform basic troubleshooting when necessary.Qualifications:With or without BPO ExperienceAt least High School Graduate (Old curriculum) / ALS GraduateExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workBE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
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