Canada Pension Benefits Administrator

The Role

• Gain a thorough understanding of the plan design
• Perform routine, complex and recurring plan administration tasks for clients’ defined pension benefit plans and information
• Work cooperatively with other team members to complete tasks and to ensure unified delivery of services
• Learn and use Excellence tools and concepts to ensure efficient and quality output
• Adhere to plan documents and government regulations in administering plans
• Perform established quality control standards and meet established performance targets
• Complete assigned cases using established procedures and in a timely manner
• Meet productivity/utilization goals as well as meet established efficiency standards
• Actively participate in team meetings and training activities
• Follow and update documentation materials as directed

The Requirements

• A graduate of Mathematics, Statistics, Finance, Accounting or other related courses
• Ability to gain a strong understanding of the administrative process as it relates to pension benefit plans and pension participants’ information
• Knowledge on benefits administration, plan administration or insurance processing is a plus
• Passion for solving problems and sharing solutions to exceed the standards of the client
• Ability to be a self-starter and work independently, but also cooperatively in a close team environment
• Working knowledge of Microsoft Office tools such as Outlook, Powerpoint and Word is a plus
• Intermediate working knowledge in MS Excel
• Professional and responsible approach to work, clients and colleagues
• Ability to organize and prioritize with strong attention to details
• Excellent oral and written communication skills
• Ability to complete multiple projects within established deadlines
• Work experience with US counterparts preferred
• College degree holder
• Work Mondays thru Fridays

WTW is an Equal Opportunity Employer