CBS - Head, Business Performance Management

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

Position Title: Head, Business Performance Management

Job Summary:

• The Head of Business Performance Management is responsible for leading the sector-wide planning, monitoring, and governance of key business performance indicators across the product lines of the Consumer Business  Sector.


• This role collaborates closely with CBS senior leadership to translate strategic priorities into measurable outcomes, provide forward-looking performance insights, and enable disciplined decision-making through robust performance management frameworks.


• Identifies drivers of revenue growth and provides insights for revenue optimization and cost minimization


• Performs cost analysis and assists the business to make sound decisions in terms of budget utilization


• Manages the planning and execution of the annual budget planning exercise of the sector

Specific Duties & Responsibilities:

• Leads the design and execution of the Consumer Business performance management framework – on a product-, segment-, and sector-level - ensuring alignment with overall business strategies and financial plans.


• Partners with business and finance leaders in annual budget planning, target setting, and periodic forecasting of key business and financial KPIs.


• Establishes performance review cadences (monthly, quarterly, and ad-hoc) to track progress, identify risks and opportunities, and recommend corrective actions


• Provides actionable insights and forward-looking analysis to support strategic and tactical decision-making


• Identifies emerging trends, performance drivers, cost drivers, and gaps versus targets (including deviations), and proactively recommends improvement initiatives


• Supports Sector Head with concise performance dashboards, scorecards, and briefing materials


• Provides timely and relevant management information on a regular (e.g., daily, weekly, monthly) basis focusing on key financial result areas and performance indicators


• Manages regular forecasts (trajectory) of financial  performance of the sector based on revised assumptions, recent trends, directions, and/or actual figures


• Implements financial control policies, processes and procedures for the business, particularly on expense management


• Partners with CBS business units on post implementation review of the financial performance of implemented initiatives


• Builds and maintains a network with the CBS leaders to ensure consistency of approach and communication of budget agenda items


• Handles other business performance and strategic support related functions as may be assigned on an ad hoc basis

Qualifications:

• College graduate of any business, statistical or mathematical course.


• Must have 10-12 years of experience in business planning and in guiding individuals toward goal achievement using negotiation, teamwork/collaboration, motivation and staff development skills including ability to act as a role model within the organization


• Demonstrates ability to plan and can handle multiple tasks/projects simultaneously while meeting deadlines and maintaining standards of quality.


• Good interpersonal skills with a high capacity to liaise with various external and internal offices.


• Excellent communication and presentation abilities


• Strong working knowledge of MS Word, Excel, and PowerPoint


• Excellent analytical competencies especially in working with various types of financial data and market information and developing strategic papers and high level management reports


• Strong critical, creative and strategic thinking based on data


• Ability to work with various levels in the organization and present ideas to Senior Management Team


• Must be detail oriented with superior follow through capabilities

Other Details:

Rank: Senior Officer

Unit: Consumer Business Sector – Decision Management Division

Location: Metrobank Card Center, Makati City