Chef de Partie - Bakery

FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN

JOB SUMARRY:

In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the Pastry Chef, this position is responsible for coordinating, supervising, and participating in the preparation of assorted breads and rolls within the assigned Kitchen, ensuring that the quality of work conforms with the standards set by the Executive Chef.

JOB DESCRIPTION:

• Develops and implements strategies to achieve Employee Satisfaction Index goals.
• Creates a positive work environment for all employees.
• Develops employees to maximize potential and prepare for future promotional opportunities by conducting counseling sessions, determining developmental needs and allowing these needs to be met.
• Selects, orients, and trains qualified employees.
• Conducts effective employee meetings and counseling sessions.
• Determines, communicates, and monitors achievement of standards of performance on a timely basis.
• Monitors food preparation, presentation and timing in accordance with standard recipes.
• Monitors Captains orders.
• Controls the food dispense area during meal periods.
• Assists in food preparation as needed or as required.
• Analyses customer feedback on food quality and serving timings.
• Coordinates with Restaurant Supervisor regarding customer questionnaire analysis.
• Meets customers whenever possible.
• Practices maximum flexibility and creativity when dealing with special customers.
• Clearly describes standards.
• Constantly compares performance to standards.
• Clearly explains policies and procedures to all staff. Ensures complete staff compliance to policies.
• Upfront, hands on, visible leadership
• Provides positive feedback and reinforcement.
• Practices effective listening.
• Seeks out employees concerns and offers assistance.
• Logs specific incidents
• Sets time aside to offer advice.
• Implements consistently and fairly Hotel discipline practices.
• Prepares monthly action plan.
• Prepares daily to-do list.
• Prepares Attendance Sheets.
• Prepares shift rosters.
• Maintains absence statistics and does follow-up actions.
• Completes appraisal forms for all staff.
• Analyzes training needs and schedules training.
• Conducts probation period reviews.
• Records critical incidents.
• Shares problems with team and discusses solutions.