Chief Information Officer

FILINVEST COMPANY: CHROMA HOSPITALITY, INC. 

Position Summary: 

This role encompasses both strategic and operational responsibilities, leveraging technology to drive business value, enhance the guest experience, and ensure secure and efficient operations.

Scopes and Responsibilities: 

Strategic Leadership

• Align IT with business goals and ensure that technology initiatives support overall business strategy
• Lead digital transformation and modernization efforts, e.g., frictionless and contactless technologies, AI for guest personalization, business analytics
• Be the innovation champion by exploring and evaluating emerging technologies, e.g., AI, blockchain, smart room technology

IT Governance and Compliance

• Develop and set IT polices, data security protocols, and SOPs across hotels and corporate office
• Ensure adherence to regulatory compliance, e.g., Data Privacy Act, PCI DSS

Infrastructure and Systems Oversight

• Oversee the selection, deployment, maintenance of hotel systems
• Ensure high availability of internal network and internet access
• Cybersecurity oversight

Vendor and Partner Management

• Evaluate and recommend vendors for hardware, software, and services
• Negotiate and enforce service level agreements with service providers

Financial Planning

• Plan and control the IT budget across the hotels and corporate office
• Implement cost effective technologies

Data and Analytics

• Oversee implementation of analytic platforms for operational KPIs, guest behavior, and business intelligence
• Enable seamless data flow and integration across systems

Leadership and Team Building

• Build and lead IT teams at corporate and property levels
• Responsible for talent development, upskill team on new technologies