Chief of Staff

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey. 

Our Core Purpose: We ensure mobile technology works so that people can focus on what matters. 

Our Core Values:  

• Genuine and Respectful 

• Pride in Everything We Do 

• Excellence through Innovation 

• Obsessed with Customer Success 

Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines. 

We are actively looking for highly motivated professionals with a positive attitude who desire to be part of our growing team.  

Chief of Staff 

Location: Silver City, Pasig, Metro Manila (Hybrid) 

About the Role: 

The Chief of Staff serves as a strategic partner to the CEO/CRO, driving operational excellence, optimizing executive time, and ensuring alignment across key priorities. This role blends executive support, business operations, and project coordination, acting as a force multiplier to enhance decision-making, execution, and cross-functional collaboration. 

Key Responsibilities: 

Executive Calendar & Communications Management 

• Manage executive calendar, ensuring alignment with strategic priorities, resolving conflicts, and protecting focus time 

• Oversee executive communication flow by prioritizing inboxes, drafting responses, routing messages to the right people, and driving timely follow-ups 

• Act as a gatekeeper and facilitator to maximize executive efficiency and effectiveness 

Meetings, Strategic Support & Reporting 

• Conduct research on people, companies, and key topics to support executive preparedness for meetings and calls 

• Prepare agendas, materials, and executive briefings for internal and external meetings 

• Provide structured meeting summaries, capture key insights, track action items, and ensure accountability and follow-through 

• Support development and quality review of presentations (e.g., board decks, QBRs), ensuring accuracy, clarity, and executive readiness 

• Maintain and analyze recurring business reports, including sales and pipeline tracking, and synthesize insights for leadership 

• Analyze call data and deliver weekly reports summarizing key insights, trends, and performance observations 

Business Operations & Project Execution 

• Drive cross-functional coordination by tracking initiatives, identifying blockers, and ensuring timely execution 

• Partner with internal teams to monitor deliverables, maintain visibility on progress, and escalate risks when necessary 

• Track and manage direct reports’ deliverables via Smartsheet, ensuring alignment with timelines and providing ongoing updates on progress, risks, and deviations 

Stakeholder & Relationship Management 

• Maintain and manage key stakeholder relationships by updating contact lists, tracking engagement touchpoints, ensuring consistent follow-ups, sending thank-you notes, and keeping commitments visible and on track 

• Support internal and external communications with strong professionalism and confidentiality 

• Coordinate across teams and leadership to ensure alignment and seamless collaboration 

Administrative & Operational Support 

• Oversee administrative operations including expense management, document organization, and signature workflows 

• Maintain accurate, secure, and accessible records and documentation 

• Coordinate end-to-end travel and logistics, including itineraries and contingency planning 

• Provide support to additional stakeholders and take on special projects as needed 

AI & Technology Enablement 

• Leverage AI tools and automation to improve productivity, streamline workflows, and enhance reporting and communication 

• Identify opportunities to optimize processes through technology and implement scalable solutions 


• Stay up to date with emerging tools and best practices to continuously improve operational efficiency 

Qualifications: 

• At least 5 years of experience as an Executive Assistant, Chief of Staff, or similar role in a shared services or international environment 

• Effective communicator with strong written and verbal English skills 

• Strong interpersonal skills; outgoing, sociable, and easy to approach 

• High level of discretion, trustworthiness, professionalism, and attention to detail 

• Data-driven and analytically minded, with strong critical thinking, problem-solving abilities, and comfort working with metrics, tools, and technology 

• Excellent organizational and time management skills 

• Experience working with global stakeholders and cross-functional teams 

• Proven ability to work proactively, independently, and under pressure 

• Demonstrated AI literacy with ability to use tools for efficiency and decision support is a strong preference 

• Adaptability to changing business needs and priorities 

• Willingness to work in a hybrid setup and fixed night shift schedule (Silver City, Pasig)