D

Claims Advisor

icon building Company : Deployed Philippines
icon briefcase Job Type : Full Time
icon geo-alt Pasig, 1605

Number of Applicants

 : 

000+

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Job Description - Claims Advisor


Responsibilities





    Role Overview: As a Claims Advisor, you will play a vital role in supporting our New Zealand business by managing and processing insurance claims efficiently and accurately. This position requires a highly organized individual with strong attention to detail and excellent communication skills. You will act as a key liaison between clients, insurers, and our New Zealand team, ensuring claims are handled professionally and in compliance with industry standards. Key Responsibilities:

    1. Claims Management:
  • Accurately process and manage insurance claims from initiation to resolution.

  • Liaise with clients to gather necessary documentation and information for claim assessments.

  • Communicate with insurers to ensure claims are assessed and processed promptly.

    2. Customer Support:

  • Provide exceptional customer service, keeping clients informed about the progress of their claims.

  • Address client queries and concerns in a timely and professional manner.

    3. Compliance and Documentation:

  • Ensure all claims are handled in accordance with New Zealand insurance regulations and company policies.

  • Maintain accurate and up-to-date records of all claims-related activities.

    4. Collaboration and Communication:

  • Work closely with the New Zealand-based claims and underwriting teams to resolve complex cases.

  • Provide regular updates to stakeholders on claims progress and outcomes.

    5. Process Improvement:

  • Identify opportunities to improve claims handling processes and workflows.

  • Contribute to the development and implementation of best practices in claims management.




Requirements





    About You: To succeed in this role, you will bring:
  • A relevant degree or qualification in Insurance, Business, or a related field.

  • At least 2-3 years of experience in insurance claims processing, preferably in a brokerage or underwriting environment.

  • Familiarity with New Zealand insurance regulations and claims practices is a plus. Skills and Attributes:

  • Strong analytical and problem-solving skills. Excellent verbal and written communication skills in English.

  • Ability to manage multiple tasks and prioritize effectively.

  • High attention to detail and a commitment to accuracy.

  • Proficiency in using claims management systems and software.




Work Arrangement




  • Work Setup: On-site

  • Work Hours: Monday to Friday, 5:00 am to 6:00 am flexi start time, should complete nine (9) hours work, inclusive of one (1) hour lunch break, per working day.





Why you should join our team!


Leaves entitlement, HMO and life insurance upon hire!


Ready to take on the next challenge? If you’re looking for an organisation with outstanding career-development opportunities, amazing work-life culture, and comprehensive benefits crafted to support work-life harmony, you might be a perfect fit at Deployed!


At Deployed, we truly believe that our team is the core highlight of our brand. With our goal of being a top business partner for our global clients, we take it as a responsibility to build a diverse, inclusive, and growth-oriented work environment where employees of all backgrounds and lifestyles feel a sense of belonging, mutual respect, and kindness.




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