Client Service Administrator - Midshift

• Flex your numbers skills & be a valuable player of an international team
  
• Crunch numbers, prepare reports, letters, and client communications
  
• Lodge applications and client documentation on time and error -free
  
• Liaise with financial institutions (banks, fund managers, insurers, etc.)
  
• Provide reliable admin support to keep business operations running seamlessly
  
• Effectively manage income reconciliation for assigned clients, demonstrating value and mitigating risk.
  
• Support client audits by ensuring timely completion and providing accurate information to inform any necessary service or data adjustments.
  
• Conduct debtor analysis for firms experiencing data discrepancies or requiring pricing adjustments.
  

Requirements

• A degree in Accounting, Business, Commerce, or related field
  
• Strong Microsoft Office skills (Excel, Word, Outlook)
  
• Experience with financial software (Xero, SAP, MYOB, QuickBooks, Xplan, insurance quoting tools) is a bonus
  
• Previous experience as a VA or supporting international clients is an advantage
  
• Understanding of financial services, banking, or accounting is a plus
  
• Proven customer service mindset
  
• Capable of performing effectively under pressure and meeting tight deadlines
  
• Excellent written and verbal communication skills
  
• Takes full responsibility and ownership of assigned tasks and outcomes.
  
• Able to quickly learn and adapt to new systems as required by the business to support service expansion.
  

Benefits

• Fixed Midshift Schedule and Weekends Off
  
• UK Holidays off and get to enjoy Christmas and New Year
  
• Competitive Compensation Package
  
• HMO with 200k benefits, plus 1 dependent when you start
  
• Monthly Awards and other Incentives
  
• Company Events and Employee Wellness Programs
  
• Personalised learning and development program
  
• Coaching and mentoring by qualified and experienced professionals
  
• Modern fit -out and workstation