Cold Caller

Job title: Cold Caller

Type of employment: Part-time (Remote)

Budget: $5 - $8/hr

Shift Schedule: 9:00 AM - 2:00 PM EST

We are looking for a disciplined, resilient Cold Caller to support outbound calling efforts for a New York–based real estate business. This role focuses on high-volume cold calling, accurate data collection, and qualified appointment support—not aggressive sales tactics. Success requires emotional control, script discipline, and consistent execution in a rejection-heavy environment.

About the Employer:

A client-focused real estate business dedicated to helping buyers, sellers, and investors navigate the market with clarity, honesty, and confidence. The company emphasizes direct communication, data-driven decisions, and ethical outreach to build long-term trust and results.

Company core values:

• Integrity First – Honest, transparent communication with prospects and clients at all times, without misrepresentation or pressure tactics.
  
  

• Client-Centered Service – Decisions and outreach are guided by what genuinely serves the client’s best interest, not short-term wins.
  
  

• Professional Consistency – Showing up daily with discipline, preparedness, and respect, regardless of outcomes or rejection.
  
  

• Compliance & Accountability – Operating within legal and ethical standards while taking full ownership of results, data accuracy, and behavior.

Objectives of this role:

• To conduct daily outbound cold calls using approved scripts

• To gather accurate prospect information and identify qualified opportunities

• To support appointment setting while maintaining clean, compliant call data

Responsibilities:

• Execute high-volume outbound cold calls with consistency and professionalism

• Follow call scripts exactly and understand the purpose behind each line

• Handle core objections confidently without over-explaining or improvising

• Maintain a neutral-to-confident speaking tone without sounding salesy or timid

• Handle a core set of objections confidently, including:

“Not interested”
“Already have an agent”
“Just looking”
“Call me later”

• Avoid over-explaining, defending, or improvising prematurely

• Maintain emotional control and steady energy from the first call to the last

• Listen more than talk—identify hesitation, emotion, and useful intel

• Capture accurate notes, tags, and outcomes quickly in spreadsheets or CRM

• Maintain fast call pacing without sacrificing accuracy or organization

• Reset immediately after rejection and move to the next call without lag

• Apply coaching feedback without ego and adjust immediately

• Show consistent daily output even during slow or repetitive periods

• Uphold compliance standards and ethical messaging at all times

Required skills and qualifications:

• Clear, confident speaking voice with clean articulation

• Strong English communication skills with no heavy accent

• Thick skin and emotional control under frequent rejection

• Patience, persistence, and consistency in repetitive work

• Ability to sound the same on call #1 and call #100

• Some prior cold calling or outbound calling experience (required)

• Strong listening skills with attention to detail

• Discipline to follow scripts before earning flexibilit

• Ability to handle core objections calmly and confidently

• Proficiency in Excel or Google Sheets

• Experience using phone systems or dialers

• Comfort working independently without constant supervision

Preferred skills and qualifications

• College degree (preferred, not required)

• Basic project management or task-tracking skills

• Experience working with CRMs

• Familiarity with U.S.-based calling environments, especially NYC

• Ability to work independently without constant supervision

• Ability to maintain respectful but direct communication style