Job Description - Collection Assistant

Job Summary

Collection Assistant

Duties and Responsibilities

1. Collection of Accounts • Conduct regular follow-ups via email, phone calls or text to customers to ensure collection of receivables. • Issuance of required Notices. • Conducts meeting with tenant when needed. • Preparation of PAS (Payment Allocation Slip) for all payments to guide the Treasury team on payment application. • Regular communication and coordination of account updates with his/her Supervisor to inform him/her of matters concerning collection.
 2. Tax Compliance • CWT - Procure complete copies of CWT forms from customers. Transmits the CWT forms to Accounting monthly. • DST – Collects the Documentary Stamp Tax (DST) based on due date. • Value Added Tax – Prepares the monthly summary of Output Vat to be submitted to accounting monthly.
 3. Journal Vouchers and Credit Notes • Prepares the Credit Note for the CWT forms that were received from the customers • Prepare Journal Vouchers for the adjustments when applicable. • Prepare RFP for the DST funding
 4. Monthly Reports • Generate the Aging Report and Monthly Collection report to be submitted to accounting.
 5. Audit Requirements and Clean-up of Accounts • Prepares the needed documents/files required by the auditors • Verify tenant accounts and prepare Journal Voucher as needed.
 6. Coordination (External/Internal) • Daily checking of emails and phone and check for tenant issues • Coordinate the issues internally or with the Supervisor and those involved • Reply to tenant or set a meeting when necessary.
 7. Reconciliation of Accounts • Reconcile the ledger with that of the tenant • Identify reconciling items and prepare the necessary entries • Coordinate with the tenant or set a meeting to come up with a reconciled amount
 8. Tenant Accountability and Clearance Form (TACRF) • Verify tenant account as to outstanding balance and unrefunded SD • Accomplish the TACRF
 9. Transmit of Official Receipts to Customers
 10. Conduct Tenant Orientation to Onboarding tenants
 11. Other tasks that may be assigned from time to time 

Technical Competencies and Skills

professional, excel proficient, Communication and Negotiation skills

Education, Trainings and Licenses Required

college graduate, BSA or BSBA, 6 months experience as a Collection Associate is an advantage
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