Collections Specialist

If you're looking for a role where you can build international experience, work with cross-functional teams, and take real ownership of your accounts, we'd love to hear from you.

What You'll Be Doing

• Manage a portfolio of customer accounts.

• Build and maintain strong customer relationships while following up on outstanding invoices.

• Negotiate payment arrangements and work toward successful account resolution.

• Investigate billing and invoice disputes in partnership with internal stakeholders.

• Monitor aged receivables and identify accounts that require escalation.

• Maintain accurate customer records and payment information.

• Prepare collection reports and provide visibility on portfolio performance.

• Collaborate with Finance, Operations, Sales, and Customer Service teams to resolve issues and improve outcomes.

What We're Looking For

• At least 3 years of experience in Collections, Accounts Receivable, Credit Control, or a similar role.

• Experience managing customer accounts and collections activities.

• Strong communication and negotiation skills.

• Experience using ERP systems.

• Excellent written and verbal English.

• Strong attention to detail and ability to work independently.

• Intermediate Excel skills.

Why Join?

• Competitive Salary

• Join a collaborative environment where Finance, Operations, Sales, and Customer Service work together.

• Access ongoing learning and development opportunities.

• Be part of a stable and growing international organization.