Commission Officer (AU Mortgage & Finance, Hybrid)

Schedule: Monday – Friday (7:00 AM - 4:00 PM PHT)

What are we looking for?

Skills Required:

• Minimum of 2 years of experience in Customer Service
• Experience working with customer relationship management systems
• Able and willing to work in a shared open environment
• At least a year of AU Mortgage Loan Processing experience

Nice to Have:

• Exposure to accounts receivable preferred but not required
• Basic understanding of lending practices is desirable

What will you do?

Data entry to operating platforms & payment system

• Daily upload & manipulation of commission payment files from Lenders
• Daily matching of Lender data to Broker data via the Broker customer relationship management system & operating platforms
• Weekly import to commission payment system of data
• Reconciliation of export from commission payment system

Commission cash reconciliation

• Daily entry & monitoring of Lender deposits
• Reconciliation of Lender deposits to commission files
• Correct allocation to account receivable journals.

Support of Broker & Referrer requirements

• Manage and respond to daily emails received through shared team mailboxes in relation to Broker and Referral inquiry whilst adhering to Loan Market service deliverables & company standards
• Liaising with Lender partners in relation to their policies and customer payment inquiry
• Processing of adjustments upon Broker & Referrer inquiry

Knowledge of Panel Lender Schedule

• Moderate level of understanding of Lender payment policy
  

Join the awesome team and enjoy these benefits & perks:

• Hybrid
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

#ConnectOSCareers #JoinConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.