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Company Guard, Security

Job Description - Company Guard, Security

  • Provides
    excellent customer service to all guests and staff.

  • The
    Security position will be charged with protecting Solaire premises and
    facilities. To ensure that unauthorized personnel is prevented from entering
    the Hotel and Casino. To provide a safe environment for Solaire Resort and
    Casino guests and Team Members.

  • To
    inform the Security Officers of any concerns regarding Solaire Hotel and Casino
    premises.

  • To
    screen/control and record all those entering the premises and ensure that
    Solaire is harm-free.

  • Ensures
    the safety and well-being of guests and Team Members.

  • Gives
    directions and provides escort to customers in need.

  • Assists
    law enforcement authorities, including testimony in criminal and administrative
    proceedings as necessary.

  • Provides
    escorts of money and persons in money-handling positions.

  • Provides
    first aid when necessary.

  • Patrols
    the surroundings of the facility for any unusual situation or condition that
    can be inimical to its security and safety and take appropriate actions as
    required.

  • Report
    and document all relevant incidents in accordance with Solaire’s Security
    policy.

  • Report
    and assist with the turnover of lost and found items within the vicinity of
    Solaire.

  • Makes
    necessary reports, including detailed descriptions of people and incidents.

  • Enforces
    Solaire Resort and Casino policies and procedures and emergency procedures.

  • Meets
    attendance guidelines of the position and adheres to regulatory and
    departmental policies and procedures.

  • Controls
    and records incoming and outgoing company property.

  • Controls
    and records all vehicles entering the facility.

  • Controls
    Pedestrian traffic and oversight of parking spaces

  • Warn
    persons of rule infractions or violations, and apprehend or evict violators
    from premises, using force when necessary.

  •  Operate detecting devices to screen
    individuals and prevent the passage of prohibited articles into restricted
    areas.

  •  Escort or drive a motor vehicle to transport
    individuals to specified locations and to provide personal protection.



Requirements

  • Bachelor’s Degree in
    Criminology or any related course.

  • Possess a Security guard license
  • Must be able to work any day of the week and any shift
  • Must present a well-groomed appearance
  • Must be able to work independently
  • Must be able to sit, stand, or walk for long periods.
  • Must be able to respond calmly and make rational decisions when
    handling customer and employee conflicts

  • Must possess the ability to interact professionally with the general
    public

  • Effectively conveys appropriate thoughts in a positive and respectful
    manner

  • Must be able to take personal responsibility for resolving customer
    issues brought to one’s attention.



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