Provides excellent customer service to all guests and staff.
The Security position will be charged with protecting Solaire premises and facilities. To ensure that unauthorized personnel is prevented from entering the Hotel and Casino. To provide a safe environment for Solaire Resort and Casino guests and Team Members.
To inform the Security Officers of any concerns regarding Solaire Hotel and Casino premises.
To screen/control and record all those entering the premises and ensure that Solaire is harm-free.
Ensures the safety and well-being of guests and Team Members.
Gives directions and provides escort to customers in need.
Assists law enforcement authorities, including testimony in criminal and administrative proceedings as necessary.
Provides escorts of money and persons in money-handling positions.
Provides first aid when necessary.
Patrols the surroundings of the facility for any unusual situation or condition that can be inimical to its security and safety and take appropriate actions as required.
Report and document all relevant incidents in accordance with Solaire’s Security policy.
Report and assist with the turnover of lost and found items within the vicinity of Solaire.
Makes necessary reports, including detailed descriptions of people and incidents.
Enforces Solaire Resort and Casino policies and procedures and emergency procedures.
Meets attendance guidelines of the position and adheres to regulatory and departmental policies and procedures.
Controls and records incoming and outgoing company property.
Controls and records all vehicles entering the facility.
Controls Pedestrian traffic and oversight of parking spaces
Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
Operate detecting devices to screen individuals and prevent the passage of prohibited articles into restricted areas.
Escort or drive a motor vehicle to transport individuals to specified locations and to provide personal protection.
Requirements
Bachelor’s Degree in Criminology or any related course.
Possess a Security guard license
Must be able to work any day of the week and any shift
Must present a well-groomed appearance
Must be able to work independently
Must be able to sit, stand, or walk for long periods.
Must be able to respond calmly and make rational decisions when handling customer and employee conflicts
Must possess the ability to interact professionally with the general public
Effectively conveys appropriate thoughts in a positive and respectful manner
Must be able to take personal responsibility for resolving customer issues brought to one’s attention.
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