Compliance Lead / Data Protection Officer

Who we are:

eFlexervices is a BPO company with a legacy spanning 24 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just investing in our work; we're investing in people, optimizing performance, and maximizing efficiency. We are all about exceptional quality and unwavering trust.

What we are looking for:

Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring a Compliance Lead / Data Protection Officer – we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters.

The Compliance Lead / Data Protection Officer (DPO) plays a crucial role in maintaining eFlex’s adherence to various regulatory and industry standards, including SOC 2, ISO 27001, HIPAA, and GDPR. This multifaceted position involves developing and executing the company's overall compliance strategy, meticulously preparing for and coordinating external audits, and guaranteeing that all contractual and regulatory obligations are consistently fulfilled. Furthermore, the Compliance Lead / DPO is at the forefront of eFlex's privacy and data protection efforts, spearheading initiatives to safeguard sensitive information and foster a culture of data security throughout the organization.

What you’ll be doing:

• Own the compliance strategy and ensure continuous readiness for all required frameworks.
• Serve as Data Protection Officer for GDPR and oversee HIPAA privacy requirements.
• Manage compliance policies, procedures, and documentation.
• Coordinate with auditors and ensure all evidence is collected on time.
• Oversee vendor risk management and ensure compliance clauses are in place.
• Monitor regulatory changes and update internal policies accordingly.
• Lead cross-department coordination for compliance initiatives.
• Report compliance status to executive leadership

Qualifications and Requirements:

• Bachelor’s degree in Law, IT, Business, Cybersecurity or related field.
• 3+ years in compliance, audit, privacy, or information security.
• Knowledge of SOC 2, ISO 27001, HIPAA, and GDPR frameworks.
• Relevant security certifications such as Security+, CISA, CRISC, CISM, CISSP
• Strong organizational and communication skills.
• Experience with compliance automation tools preferred.
• Detail-oriented, proactive, and able to influence across departments.
• Capable of handling sensitive information with discretion.
• Strong analytical and problem-solving skills

Benefits and Perks:

At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you:

• Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.

• Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.

• Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.

• Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.

• Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.

Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!