Compliance Supervisor (Davao Urgent Hiring)

Company : Ibex Global Solutions

Job Type : Full Time

Davao City, Davao Region

Number of Applicants

:

000+

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Job Description - Compliance Supervisor (Davao Urgent Hiring)

Compliance Supervisor (Davao Urgent Hiring)

As a Compliance Supervisor, you will be working with relevant departments to identify compliance issues and risks and mitigate them to reduce the frequency and severity of losses or reduce the risk at an acceptable level. Upon assessing possible risks and analyzing potential losses, you will collaborate with relevant team members to create solutions by implementing and testing various resolution treatment plans.

This involves anticipating and planning for potential threats and making a record of risk findings. Your day will see you doing any of the following:

Apply knowledge and experience to examine systems and procedures to identify potential adverse events, including hardware and software crashes, malicious intruders, malware, denial of service attacks, call compliance / operational gaps, and employee misconduct
Manage and train CST analysts on investigation and risk assessment methodologies
Work with cross-functional departments and business teams to develop and document investigation and risk mitigation action plans, along with recommendations to reduce information security risk within their areas
Evaluate and mitigate risks and partner with cross functional departments to decide on control measures
Advise key stakeholders and partners on how to improve their program and departmental risk level
Develop, document, maintain, and support the information security risk management program in line with information security policy, practices, and leading industry standards.
Assist with new client risk assessments for evaluations and tracking of risk changes
Work in special projects assigned by the management
Assist programs and departments with risk mitigation related concerns and inquiries.
Prepare sufficient working paper documentation to support risk assessment procedures and results
Demonstrate strong verbal and written communication skills
Promote and demonstrate ibex’s RITE values internally and externally

Your application will include the following questions:

How many years' experience do you have as a Compliance Supervisor?

Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.

Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 7000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.

Capitalizing on Our Core Strengths

Our singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.

At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.

We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:

INTEGRITY

Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.

RESPECT

Treat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.

TRANSPARENCY

Clear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.

EXCELLENCE

Strive for excellence in all that we do. Take great pride in your work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.

Solutions for Global Business Needs