Compliance Supervisor | Daytime Programs | Davao

As a Compliance Supervisor, you will be working with relevant departments to identify compliance issues and risks and mitigate them to reduce the frequency and severity of losses or reduce the risk at an acceptable level. Upon assessing possible risks and analyzing potential losses, you will collaborate with relevant team members to create solutions by implementing and testing various resolution treatment plans. This involves anticipating and planning for potential threats and making a record of risk findings. Your day will see you doing any of the following:

• Apply knowledge and experience to examine systems and procedures to identify potential adverse events, including hardware and software crashes, malicious intruders, malware, denial of service attacks, call compliance / operational gaps, and employee misconduct
• Manage and train CST analysts on investigation and risk assessment methodologies
• Work with cross-functional departments and business teams to develop and document investigation and risk mitigation action plans, along with recommendations to reduce information security risk within their areas
• Evaluate and mitigate risks and partner with cross functional departments to decide on control measures
• Advise key stakeholders and partners on how to improve their program and departmental risk level 
• Develop, document, maintain, and support the information security risk management program in line with information security policy, practices, and leading industry standards . 
• Assist with new client risk assessments for evaluations and tracking of risk changes
• Work in special projects assigned by the management
• Assist programs and departments with risk mitigation related concerns and inquiries. 
• Prepare sufficient working paper documentation to support risk assessment procedures and results
• Demonstrate strong verbal and written communication skills
• Promote and demonstrate ibex’s RITE values internally and externally

Qualifications:

• Education – undergraduate degrees, Business, Information systems, or related business discipline, preferred
• Minimum 1- 3 years previous experience as an Internal Auditor with Operation, physical and information systems (for External and Internal)
• Previous experience managing others, preferred

Knowledge:

• Basic knowledge of internal control concepts and risk assessment practices required
• Proficiency with Microsoft Office applications
• Ability to work independently with limited required direction and guidance
• Ability to work on simultaneous projects and teams
• Ability to respond to internal requests for support and assistance in a prompt and professional manner
• Team oriented individual
• Ability to work in a confidential manner due to access to information of a sensitive nature
• Strong time management, problem-solving and analytical skills

Abilities:

• Ability to maintain a high level of confidentiality
• Ability to exhibit efficiency in terms of the quality and speed of administrative tasks
• Ability to respond positively to changing environment
• Ability to exhibit professionalism/credibility in his/her facilitation skills
• Demonstrated ability to work well with other departments
• Demonstrated ability to communicate effectively and professionally with internal and external associates
• Must be willing to travel from one site to another (when necessary)