Contract Administrator - Blocked Account Contracts

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? 

As a Contract Administrator within our Blocked Account Contracts team, you will be responsible for managing the workflow of Blocked Account Contracts as well as client and lender documentation, ensuring it aligns with the Bank's legal guidelines and standards. You will collaborate closely with both external clients and internal business partners, overseeing documentation throughout its life cycle to ensure client satisfaction and adherence to service level agreements.

Job Responsibilities:

• Manage the Blocked Account Contract documentation workflow from request, negotiation to execution and implementation.
• Oversee the documentation process for external clients and internal business partners.
• Conduct research for product setup and account opening to assess documentation requirements.
• Ensure documentation conforms to legal guidelines, policies, and standards.
• Manage implementation issues, escalations, and error resolution to meet deal deliverables.
• Demonstrate creative problem-solving and solid judgment in decision-making.
• Adhere to policies and procedures, meeting or exceeding service level agreements.
• Maintain awareness of risks in processes and escalate issues as needed.
• Establish clear timelines and manage documentation requirements to ensure client satisfaction.
• Communicate status updates and manage internal communication effectively.

Required qualifications, skills and capabilities

• Minimum three years of experience or knowledge in legal documentation.
• Ability to review and analyze information from multiple sources.
• Proven ability to identify issues, analyze problems, and provide solutions.
• Excellent verbal and written communication skills.
• Proven ability to manage conflict successfully.
• Strong time management and organizational skills.
• Working knowledge of risk factors impacting products and industries.
• Ability to multi-task effectively and leverage internal resources.
• Excellent attention to detail and strong client focus.

Preferred qualifications, skills and capabilities

• BA/BS degree; Paralegal or Juris Doctor certificate preferred.
• Experience in financial services, preferably Corporate/Commercial Banking.
• Working familiarity with Artificial Intelligence platforms, particularly Large Language Models.
• Data Literacy - utilize quality, governed data to inform decisions, communicate insight, and improve client experience and outcomes.
• Innovative Mindset - create value by solving problems in practical, forward-thinking ways and exercise sound judgement that measurably improves partner and client experience.

Shift: Midshift