Credit Controller Administrator

Rentokil Initial

Rentokil Initial is an international business services company employing 64,800 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil InitiaI Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Philippine Best Employer Brand Awards 2019.

Find out more on careers.rentokil-initial.com

Your day-to-day responsibilities will include:

• Monitor and manage the main collections email inbox on a daily basis
• Review and route all customer communications, remittance advice, and payment inquiries to the appropriate Credit Controller via Onguard/Creditnext
• Maintain a tracking system to ensure all emails are acknowledged and resolved promptly
• Act as the central point of communication for collections-related concerns
• Monitor and follow up on outstanding Creditable Withholding Tax (CEWT) forms
• Coordinate with customers and internal teams to ensure timely submission of CEWT documents
• Maintain accurate records of expected vs. received CEWT forms
• Liaise with Finance/Accounting to ensure proper posting and clearing of Accounts Receivable balances
• Support compliance and maintain accurate documentation for audit purposes

Do you have what it takes? If you want to be considered for this role you will need:

• Bachelor’s degree in Business Administration, Accountancy, Finance, or any related field
• At least 1 year of experience in collections or accounts receivable
• Experience in handling MS Office applications (Excel, Outlook, etc.)
• Strong attention to detail and organizational skills
• Good communication and coordination skills
• Ability to manage multiple tasks and work in a fast-paced environment
• A strong sense of accountability and ability to deliver results
• Analytical thinking and ability to handle financial data accurately
• The ability to stay organized and composed under pressure
• Strong collaboration skills to work effectively with internal teams and customers
• A proactive mindset with a willingness to follow through on tasks
• Commitment to maintaining high standards of customer service and compliance
• Office Address: Kalawaan, Pasig

Are you interested? Here's what you can expect when you join us...

Benefits From Start Date:

• HMO (Health Insurance)
• Paternity / Maternity Leave (if applicable)
• 13th Month Pay & other Statutory benefits
• Group Personal Accident Insurance
• Group Term Life Insurance
• Paid Non working holidays

Benefits after 6 months of continuous work and pass the performance evaluation:

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Matrimonial Leave
• Bereavement Leave
• Rice Subsidy

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!